Eric Rivera
Eric Rivera at John Thornton Chevrolet
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Eric Rivera

Service Technician

John Thornton Chevrolet

1971 Thornton Rd
Lithia Springs, GA 30122

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4.2
26 Reviews
4.2

26 Reviews

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26 Reviews of Eric Rivera

March 22, 2024

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Employee Rating

They were very helpful and they made me want to come back. The only thing is, I have a lot of miles on my truck and was told that they wouldn't work on it, because of the mileage. More

by jeremiah9294
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Recommend Dealer
Yes

March 14, 2024

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I m not happy whit the work on my truck I need to call gm to see about this truck is not driving well More

by RENDONGABINO54
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Recommend Dealer
No

February 28, 2024

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The gentleman who helped me at the service center was very nice and cordial when I came in to leave my car. My check engine light had come back on, so I needed an estimate for what was wrong. You quote More

by SHARMEP
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Recommend Dealer
Yes

February 20, 2024

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Very good good good good good good good good good good good good good good More

by BBROCK1958
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Recommend Dealer
Yes

February 19, 2024

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We were not satisfied with what we felt was a failure to keep us informed about the initial logistics delay in getting a part for replacement under warranty, then a lack of communication in keeping us infor More

by art.lees
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Recommend Dealer
No

December 22, 2023

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Deplorable customer service. Kept our car for a week and did NOTHING! Cost us over $300 for a rental car with no repair done. Why even make an appointment with a customer if you More

by THEDIZONE
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Recommend Dealer
No

October 20, 2023

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Excellent customer service, and I’m always appreciated. I will recommend to all my friends More

by CTYLIMO
Recommend Dealer
Yes
Nov 02, 2023

John Thornton Chevrolet responded

Thanks for your kind words.

October 16, 2023

Dealership Rating
Employee Rating

A good value for the amount spent to perform the required oil change & tire rotation service More

by raysb6
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 16, 2023

John Thornton Chevrolet responded

Thank you for your feedback.

October 01, 2023

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Employee Rating

On time great service Love the % off coupon Will come again for service, thanks The VanDyke’s More

by candpvandyke
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2023

John Thornton Chevrolet responded

Thank you for coming to service

July 14, 2023

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Employee Rating

Everyone here is awesome and nice. They do great work. I will continue to go here. More

by Krismann4us
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Recommend Dealer
Yes

Other Employees Tagged: Brenden Boyd

Jul 15, 2023

John Thornton Chevrolet responded

Thanks.

1

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