Sterling Sine
Sterling Sine at Westside Lexus

Sterling Sine | Page 2

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
95 Reviews
5.0

95 Reviews

Write a Review

Dealership Experience

3 yrs, 4 mos

95 Reviews of Sterling Sine

February 18, 2024

Dealership Rating
Employee Rating

Tuan was very helpful, professional, and friendly. I would recommend him to anyone looking to buy a Lexus. The whole process was extremely easy and seamless. More

by NICOLE_PORTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Sparrow

Feb 19, 2024

Westside Lexus responded

We're so glad to know that Tuan was able to assist you in your car-buying journey at Westside Lexus. It's great to hear about how smooth and easy the process was for you! Thanks for recommending us, we appreciate it!

February 08, 2024

Dealership Rating
Employee Rating

I was in a rush to buy a car and did not do a good job purchasing a vehicle. I very quickly became unhappy with my purchase and needed to find a new vehicle. Unfortunately now I am learning about negative More

by justinbailey0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ponce

Feb 09, 2024

Westside Lexus responded

Justin, it sounds like Alex and our team at Westside Lexus really came through for you. We're glad we could help navigate the situation and get you into your dream car! Thanks for sharing your experience with us.

February 06, 2024

Dealership Rating
Employee Rating

Great sales person who was very helpful throughout the whole process. The financing part of the deal was also somewhat painless. More

by rcandelaria.cpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher, Nellie Gonzalez

Feb 06, 2024

Westside Lexus responded

We're glad to know you found our sales and financing process at Westside Lexus helpful and smooth. Thanks for sharing your experience with us!

February 04, 2024

Dealership Rating
Employee Rating

All the staff were very good with their specialties. Sales person, Mike Gonzales was very easy to work with. Our finance person, Sterling was very helpful. I would not hesitate to get another car from t More

by GXDude
Recommend Dealer
Yes

Other Employees Tagged: Paul Rockett, Mike Gonzales

Feb 05, 2024

Westside Lexus responded

We're glad to know our team, including Mike and Sterling, provided you with a great experience at Westside Lexus. Your support means a lot to us! We look forward to assisting you again in the future when it's time for your next vehicle. Safe travels until then!

February 02, 2024

Dealership Rating
Employee Rating

Jeffry was very helpful in my car buying experience. He is very knowledgeable about Lexus vehicles and he helped me to choose the best SUV for my needs! Thank you Jeffry Byers and all the Lexus staff More

by Flukinger.susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers

Feb 02, 2024

Westside Lexus responded

We're so glad to know that Jeffry and our team at Westside Lexus were able to assist you in finding the perfect SUV! Thank you for sharing your positive car-buying experience with us. Enjoy your new ride!

January 31, 2024

Dealership Rating
Employee Rating

I worked with Steve Machann, Laura Brown, and finance. They all handled my affairs admirably. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann, Laura Brown

Jan 31, 2024

Westside Lexus responded

Donanian, we are delighted to hear Steve, Laura, and our finance team were able to assist you with your purchase! Thank you for choosing Westside Lexus, we wish you many safe and happy miles in the new ride.

January 26, 2024

Dealership Rating
Employee Rating

I purchase a used car from Westside Lexus 1-2024. The sales person was nice, but would not budge on the price, also told me that the trade-in amont offered was under valued, but not going to go up, a More

by greginno
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Danny Garza

Jan 26, 2024

Westside Lexus responded

I'm sorry to read about your experience with the used car purchase. It's clear we missed some important details during the prep process, and for that, I apologize. We strive for thoroughness in all our inspections and it seems like we fell short this time around. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

January 10, 2024

Dealership Rating
Employee Rating

Both Steve and Brooke are consummate professionals and very personable as well. They arrived for appointments early. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Westside Lexus responded

We're delighted to know that Steve and Brooke provided you with such a professional experience at Westside Lexus. Thanks for your kind words — we appreciate it!

January 09, 2024

Dealership Rating
Employee Rating

My experience was great from the moment I walked in. We were immediately greeted and pointed in the right direction with friendly service. I worked with Mike Nelson and he was the absolute best. This wa More

by RONDAHAYNES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Nelson

Jan 09, 2024

Westside Lexus responded

Ronda, we're so glad to know that you had a great experience with us at Westside Lexus, especially as it was your first car-buying process! It's wonderful to see Mike provided excellent service and made the whole journey comfortable for you. Enjoy your new ride!

December 29, 2023

Dealership Rating
Employee Rating

We were extremely pleased with our experience with both David Wasaff and Westside Lexus. Every part of the shopping and buying process was straightforward from selecting the vehicle to paperwork. This wa More

by Ryan.rupert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Jan 02, 2024

Westside Lexus responded

Ryan, it's great to know that David and the team at Westside Lexus made your first shopping experience with us a positive one. We look forward to assisting you again when you're back in the market!

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