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Stephen Augustine
Stephen Augustine at Rallye Motors
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Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
459 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.8

459 Reviews

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459 Reviews of Stephen Augustine

May 16, 2025

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Employee Rating

Stephen was polite, professional and knowledgeable. He was able to help me with an unscheduled appointment and had my SUV ready faster than I could have imagined. Great Job and Thank You! More

by YINGKE2017
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Recommend Dealer
Yes
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May 16, 2025

Rallye Motors responded

Thank you for sharing your experience! We're glad Stephen was able to assist you quickly and professionally. We appreciate your kind words and look forward to serving you again!

May 15, 2025

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Stephen is very knowledgeable and does take the time to listen to the issues related to my car's performance. He is professional and friendly, not a combination of skills that many people have. Always a pl More

by Jerry R
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Service Communication
Recommend Dealer
Yes
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May 15, 2025

Rallye Motors responded

Jerry, thank you for the thoughtful review! We're so glad to hear Stephen consistently provides professional, friendly, and knowledgeable service. It means a lot to know you feel heard and well taken care of. We truly appreciate your continued trust in Rallye!

May 09, 2025

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Their Service Department is fantastic. The work is done on time but more importantly it is done correctly the first time More

by ARTFISCHER
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 09, 2025

Rallye Motors responded

Thank you for the great feedback! We're thrilled to hear that our Service Department delivered timely and accurate work. Your satisfaction means a lot to us, and we look forward to serving you again in the future! 🚗🔧

April 05, 2025

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Go to dealership for the past 20+ years. Quick service turnaround and the issue was resolved w/ my vehicle. Thanks again. More

by akshaykanand
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 06, 2025

Rallye Motors responded

Thank you for your loyalty over the years! We're so glad to hear that your vehicle issue was resolved quickly. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

April 01, 2025

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Customer service was fine, but issue NOT resolved, car going back for service. Car electrical shuts down while driving. Issue was explained as a computer update issue More

by VMAXZMAN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Victor Cosme

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Apr 01, 2025

Rallye Motors responded

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced with your vehicle. We understand how concerning this issue is and appreciate your patience. Rest assured, our team is committed to resolving the problem, and we will ensure everything is properly addressed during your next service visit. If you have any further questions or concerns, please feel free to reach out.

March 24, 2025

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Courteous staff, prompt service and very convenient location. Stepen Augustine explained everything to me patiently and in a manner that a lay person would understand. More

by MITCHELL WOLFSON MD
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Recommend Dealer
Yes
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Mar 25, 2025

Rallye Motors responded

Mitchell, thank you for your wonderful review! We're glad to hear that you had a great experience with our courteous staff and convenient location. Stephen Augustine truly values providing clear and helpful explanations. We appreciate your support!

March 22, 2025

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The best in its class, from the moment you pull up until the moment you pull off, it's 100% customer diamond class service More

by DCLANCA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson, Rodni Teimourian, Richard DeAngelo, Liz Vagueiro, Harez Fedaie, Trentino Manco

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Mar 22, 2025

Rallye Motors responded

Thank you for the amazing feedback! We’re thrilled to hear that you received top-notch service from start to finish. We always aim to provide a diamond-class experience, and we truly appreciate your kind words!

March 21, 2025

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Service was excellent, advisor was knowledgeable and courteous. Loan a car was very nice and clean. All Good More

by MNEVO
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere

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Mar 21, 2025

Rallye Motors responded

Thank you for your kind words! We're glad you had an excellent experience and that our advisor provided knowledgeable and courteous service. Happy to hear you enjoyed the loaner car as well. We appreciate your support!

March 14, 2025

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Steve is absolutely the best. So accommodating and respectful and personable. He is the reason I always return to the dealership More

by JOEL.FREYBERG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodney.

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Mar 14, 2025

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that Steve’s exceptional service keeps you coming back. We appreciate your loyalty and look forward to serving you again!

March 02, 2025

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Employee Rating

Steve is the best he is thorough in his explanation and tells mehowlong hte wait is when I want to wait and keeps me informed. I love seeing hte service videos when htey work on my car. More

by BVLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Paladino , the concierge staff who help with my "settings" etc

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Mar 02, 2025

Rallye Motors responded

Thank you for your kind words! We're so glad Steve provided thorough explanations and kept you informed throughout the process. It’s great to hear you enjoy the service videos as well! We appreciate your support and look forward to assisting you again.

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