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Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
493 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.8

493 Reviews

Write a Review

493 Reviews of Stephen Augustine

March 26, 2026

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Employee Rating

Great service department! I have been a customer for over 15 years and have never had a problem. More

by GINAEMALLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2026

Rallye Motors responded

Hi Gina, thank you for your loyalty over the years! We truly appreciate your continued trust and are so glad to hear you’ve consistently had great experiences with our service department. We look forward to taking care of you for many more years to come!

March 21, 2026

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Been dealing with Rallye Mercedes for 23 years, most of that time with Ramiro. It’s always been a pleasure. Fast, reliable service. Rallye is a well run organization, from top to bottom. Service technician More

by gguy12123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris, Ramiro Milian

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Mar 23, 2026

Rallye Motors responded

Thank you for your incredible loyalty over the past 23 years! We’re honored to have earned your trust and are so glad to hear Ramiro and the entire team have consistently provided fast, reliable service. Your kind words about everyone, from our technicians to our loaner team, truly mean a lot. We appreciate your continued support and look forward to serving you for many more years!

March 21, 2026

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Stephen Augustine was very professional My family had been with Rally Motors for over 22 years. We appreciate and value your service. Keep up the great work. Thank you very much for your service. More

by veronica13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Thomas Cappiello, Diana Chuisano, Philip Josephy

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Mar 23, 2026

Rallye Motors responded

Thank you for your kind words and loyalty, Veronica! We’re so glad to hear Stephen Augustine provided a professional experience. We truly appreciate your family’s 22 years of trust, it means so much to us. We look forward to continuing to serve you!

March 21, 2026

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Best service experience: not only it’s very easy to get in and out with a loaner car but everyone is happy to help you and listen to what you need done and when you need your car back More

by Yarugua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2026

Rallye Motors responded

Thank you for sharing your experience! We’re thrilled to hear that our team made the service process easy and convenient, and that everyone took the time to listen to your needs. We appreciate your feedback and look forward to providing the same great service next time!

March 09, 2026

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Great service and follow up as always. Always a pleasure to work with Steve and the Team! More

by ROBERT.CONSTANT
Recommend Dealer
Yes

Other Employees Tagged: Stephen Paladino

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Mar 10, 2026

Rallye Motors responded

Hi Robert, thank you for your continued trust and kind words! We're glad to hear you consistently enjoy working with Steve and our team. We truly appreciate your support and look forward to serving you again!

March 02, 2026

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Been leasing since 2014. I believe it’s my third time with Stephen. Always very helpful, kept me informed by calls and text More

by Babsie214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 02, 2026

Rallye Motors responded

Thank you for your continued loyalty since 2014! We’re thrilled to hear Stephen has consistently provided helpful service and kept you informed every step of the way. We truly appreciate your trust and look forward to assisting you again in the future!

February 25, 2026

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Very cool group of individuals working at best to satisfy the customers and the community More

by eljeromemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley

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Feb 25, 2026

Rallye Motors responded

Thank you for the kind words! We’re proud of our team and their dedication to serving both our customers and the community. Your support means a lot, and we’ll keep doing our best to make every experience a great one!

February 21, 2026

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Employee Rating

From drop off to pick up first class service and customer service at the same ime More

by tag2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli, Ramiro Milian, Katie Lyons, Lisa Chea, Rob Carlson, Patrick Ripley, Adina Capp, Ana Madrid, Dania Granados Canales

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Feb 21, 2026

Rallye Motors responded

Thank you for your kind feedback. We’re glad to hear you received first-class service and customer care from drop-off to pick-up. We truly appreciate your support.

February 21, 2026

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Salesman was insulting. Kept telling us we didn’t understand the process. This after leasing from Mercedes and this dealership for over 20 years More

by RKDORR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jay Johanas

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Feb 25, 2026

Rallye Motors responded

Thank you for bringing this to our attention. We sincerely apologize for your experience and how you felt during your visit. This is not the level of respect or service we expect our team to provide, especially to a loyal customer. We truly value your long-standing relationship with us and welcome the opportunity to speak with you directly to make this right.

February 14, 2026

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Employee Rating

I have only had wonderful experiences with rallye motors in roslyn. My salesman Bob Bianchi, is someone I condsider a friend. The service department is second to none, and Steve Augustine is a fantastic ser More

by fkarhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli , Bob Bianchi

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Feb 15, 2026

Rallye Motors responded

Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that Bob Bianchi has made such a lasting impression and that Steve Augustine and our service team continue to deliver exceptional care. Your trust means a great deal to all of us at Rallye Motors in Roslyn—we truly appreciate your support and look forward to serving you again!

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