Dealer Reviews
Cars for Sale
Dealer Log In
Stephanie McNair
483 Reviews
Dealership Experience
7 yrs, 9 mos
Industry Experience
11 yrs, 6 mos
483 Reviews
Write a Review
483 Reviews of Stephanie McNair
Verified Customer
December 19, 2022
I feel like the prices were Toyotas going up and the whole purpose is to not have the prices go up especially when they charging almost $400 for the work is to work and you’re charging us I can take my whole purpose is to not have the prices go up especially when they charging almost $400 for the work is to work and you’re charging us I can take my car to any dealership and instead I’m bringing my Toyota card to your company and you’re charging us for them to do the labor I feel that’s a rip off that should be a complementary on the house and you pay the workers because they get regular paid and they’re More
by ANTHONYT3RD
Other Employees Tagged: Doug Stahl, Kevin Morrow, Jammie Marcen, Jordan Printz , Corey Boynton, Travis Langlois, George Zepherin
December 07, 2022
How can you trust a service department that "INFORMS" you that your ONE Year OLD RAV4 with 7203 miles needs a $190.00 wheel alignment????? If it weren't for me observing the monitors in the facility waiting that your ONE Year OLD RAV4 with 7203 miles needs a $190.00 wheel alignment????? If it weren't for me observing the monitors in the facility waiting room, I would have paid TOS $190.00 for something that was not needed. I AM A SENIOR CITIZEN! I did receive a call from TOS service department after initial e-mail complaint. She only offered a weak apology on how this type of ISSUE occurs to trusted consumers. No efforts were made to make things right with offer of a FREE oil change or state inspection or both (which would be under the $190.00 I would have spent at TOS. Once my warranty is over, chances of continuing a relationship with TOS is ZERO. More
by RDRUNNER0
November 18, 2022
The Scranton team is great to deal with. I purchased my vehicle from another dealer, what a big mistake that was. When it was time for my service check. I pulled into the garage of the o I purchased my vehicle from another dealer, what a big mistake that was. When it was time for my service check. I pulled into the garage of the other dealership. The individual directing me was so ignorant I drive right through. My experience at Scranton exceeded my expectation. More
by BWHITE21
Other Employees Tagged: Tom Kirkpatrick, David Grieco, james Brown , Alan Aimer
November 16, 2022
Always great service by great people . Very friendly and helpful every visit is very comfortable in their beautiful lounge. Very friendly and helpful every visit is very comfortable in their beautiful lounge. More
by LNSEC
Other Employees Tagged: Tiffany Peoples, Kevin Morrow, james Brown , Kevin Cloud
November 04, 2022
Great experience each time I take my Rav4 in for maintenance. The waiting area is clean and the coffee is always good. maintenance. The waiting area is clean and the coffee is always good. More
by ECCJC2
Other Employees Tagged: Kevin Morrow
