Silvio Ruisi

words of advice --- when you walk in to this dealership ---put one hand on your wallet AND read the fine print Before you sign anything !!! they SOLD me and extended warranty on a used truck for $1200( th ---put one hand on your wallet AND read the fine print Before you sign anything !!! they SOLD me and extended warranty on a used truck for $1200( their salesman began his sales pitch for somewhere north of $2000) . i decided to try to cancel it a 15 mos. later since i was still under the 3yrs -36 mos. manufactures warranty and the extended warranty didn't kick in until after manufactures warranty ended. i called FORD to see if i could cancel and was told by them that i should never have paid $1200 ,that it should have cost me $75 for a simple transfer of warranty since original owner of the truck already paid for the warranty. i called the business mgr of colonial ford ,mark b. and told him what ford said..he was CAUGHT ,but instead of apologizing he actually tried to convince me that what he did was justified. he said that he paid the original owner more money for the trade than he wanted so he felt he should get his money back from me!!!! i paid him exactly what he wanted for the truck --he would not drop his price one cent. telling him i wanted my money back ( minus the $75 for the transfer fee -- a total of $1125) after hearing what FORD told me, he finally agreed OVER 1 month later , after numerous excuses, i finally got a check. only problem ,the check was for $1075---NOT for the $1125 he owed me. upon calling him for the rest he actually had the stones to say " your really going to beat me up over $50". Finally after another 2 weeks and a couple more phone calls to him ,i got the rest of what was owed to me!! ... i would not even have known about this scam if i didn't call FORD to cancel this warranty. one more thing ---because i didn't find out for 15 months, colonial ford cost me approx. $60 in interest from an additional $1125 to my loan More

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My friend James referred me to roger he is a great guy helled me my wifes new car helled me my wifes new car More

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Scott my friend referred me to Colonial Ford Marlboro I dealt with Roger he was great dealt with Roger he was great More

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Colonial Ford has been great to deal with. We purchased two new vehicles from them in the last couple of months and our salesman Jim Hines was great to deal with. No pressured sales tactics. V We purchased two new vehicles from them in the last couple of months and our salesman Jim Hines was great to deal with. No pressured sales tactics. Very relaxed and professional transactions for the purchase of both vehicles. I would definitely purchase a vehicle from Colonial Ford again. More

by Peter McLaughlin Verified Customer Verified Customer

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Mark and silvio truly went out of there way to make sure i had the vehicle i wanted and the price was very fair. I will be back to business with them. Jim the salesmen was all so Terrific. i had the vehicle i wanted and the price was very fair. I will be back to business with them. Jim the salesmen was all so Terrific. More

by linsfield Verified Customer Verified Customer

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Love my new range ro er rover was great helped me get my new car thanks colonial Ford marlboro new car thanks colonial Ford marlboro More

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They were kind, patient, understanding of our need and budget and worked hard for us to achieve it. budget and worked hard for us to achieve it. More

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Came through on their promises of the remote start and let me keep my after market stereo from my old truck. let me keep my after market stereo from my old truck. More

by VELLAJ777 Verified Customer Verified Customer

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Anthony was not a good communicator. He over-promised just to make us feel better. He had very poor follow-thru on his actions. He didn’t properly explain the delivery process. He is a v He over-promised just to make us feel better. He had very poor follow-thru on his actions. He didn’t properly explain the delivery process. He is a very nice person, but would be best served in a different career. More

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Bought my new truck at Colonial Ford Marlboro Roger was great no going back and forth thanks again bud great no going back and forth thanks again bud More

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