Shay Bedard

Great service, friendly staff, only dealership in quinte area the is worth taking your vehicle. As well the prices can't be beat. Overall best dealership I've ever dealt with.

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Staff is friendly helpful and professional. Immediately and easily answer all questions or concerns. Covid protocols are adhered to and pandemic briefings are explained beforehand. Thank you Andrew

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I was very pleased with the offer made on the trade in of my old car, and the offer made on my new 2020 Grand jeep limited Cherokee. I love this car! All of the people who handled the service and sale were very kind, honest, and communicative. Matt really knew the car he was selling well. Follow up was great as well. I would definitely recommend this dealership.

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I never had any issues with service always easy to get along with I miss the popcorn in the waitng area due to covid youre the best

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I needed to bring my Jeep in for a recall notice after it stopped running. The service team at Belleville Dodge were terrific. Despite being in the middle of Covid, shipping delays and unavailable replacement parts, they managed to track down the part needed to get the car back on the road. Many thanks to Shay, Jan and Cheryl for their perseverance and professionalism. You guys are the best.

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Awesome service as always. Thanks Shay Bedard and Jeff Keenan. Very professional as always in my 20 years of dealing with Belleville Dodge. Great place to buy and get service. Made an appointment for today, got right in for oil change and back on the road in 30 minutes. Appointment made last week with Cheryl who accommodated me based on my schedule. Well done folks. Always a pleasure.

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After some misunderstandings these guys came through. With help from the administrative team Gord (mechanic) was like a dog with a bone. I’m sure there was lots of frustration for Gord and Shay along the way but in the end they succeeded in resolving my vehicle issues. They even did some free diagnostics because they felt it was the right thing to do. Thanks team.

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I was very pleased with the fact they got me in on short notice for an eng oil change, tire rotation and brake clean. What kinda concerns me is they didn’t adjust the tire pressures after rotation. Front tire take 10 more psi than rear. If they didn’t do that what else did they overlook?

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My vehicle was towed from Canadian Tire to these folks. Leaving I find not only now do I need a battery (minor issue, but wasn't even when at Canadian Tire) I now have a check engine light pulling a P0700 code (transmission). Not only that they refused to complete a safety on the vehicle (2010 Jeep Compass) Last safety was done January 2019. I was merely doing an off lease safety. Now the safety has been done by Canadian Tire, and having to be towed (again) to another dealer re the transmission issue. I wouldn't take my scrap metal to this dealer. As a result, I cancelled my plans to buy a new truck from them. Bought a Ford instead.

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I always been a van guy. I came in for an oil change but also saw their beautiful trucks. We’ve been looking for a truck for about a year now but due to circumstances we never took the plunge. I asked Shay, the service manager if he could introduce me to the best salesman so I could ask a few questions and see what I could get for my van on trade. Mark Thompson took the reins and after a pleasant test drive and thorough education with the assistance of Paul (Scott?), the special sales events coordinator, we were proud owners of a gorgeous Ram 1500. They weren’t pushy, they listened carefully and steered us to the right truck for us. George Barrie made the financial side of things a breeze. It was a very pleasant and rewarding experience. I would wholeheartedly recommend this dealership!👍

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