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Shawn Reynolds
Shawn Reynolds at Gettel Toyota of Lakewood
Refer Me

Shawn Reynolds | Page 2

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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4.5
42 Reviews
4.5

42 Reviews

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42 Reviews of Shawn Reynolds

January 29, 2024

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Had to wait almost 15 mins for apptmt. A week before almost 30 mins fo Kelby and I left. What is the problem? More

by jamesjmonahan
Recommend Dealer
Yes

Other Employees Tagged: Shawn Reynolds

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Jan 30, 2024

Gettel Toyota of Lakewood responded

I apologize for the wait. Sometimes a prior customer takes longer than expected and our Advisors do get backed up. Ryan Fischer General Manager

January 25, 2024

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Awesome service and my service adviser was Shawn,he was very polite and professional and took care of all my needs and co concerns. More

by A.POMALES
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Yes
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Jan 26, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad that Shawn took such good care of you! Ryan Fischer General Manager

January 17, 2024

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I will recommend it replay Toyota to all my family And friend If they need a car or service a car. More

by augustavealtery
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Burgh, Chris Morelli, Yve Cosgrove, Fred Meyer, Jack Gorrill, Kateeja Ishmael, Ana Beltran , Patrick Fiore, Ben Guess, Service department

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Jan 19, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

January 17, 2024

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Shawn was amazing! ! He got me taken care of quickly and great customer service. I was so impressed with the service I received. I’ve never had service like this. Tha More

by BILLDANOWSKI
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Jan 18, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review Bill. I am glad Shawn was so helpful and that you had such a positive experience. Ryan Fischer General Manager

January 17, 2024

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Sean was courteous and attentive to keeping the interior of my car clean. He explained what was going to be done how long it was going to take, and how much it would cost. More

by dinsed
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Jan 18, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad to hear Shawn was so thorough. Ryan Fischer General Manager

January 12, 2024

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Easy to work with. Fast and painless, no pressure for extra work. Clean and orderly. More

by caseybrucato
Recommend Dealer
Yes

Other Employees Tagged: Shawn Reynolds

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Jan 15, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Shawn. Ryan Fischer General Manager

January 11, 2024

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Courteous service. Pleasant and knowledgeable staff. Have always been treated with respect and answered all questions More

by ub50
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Yes
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Jan 11, 2024

Gettel Toyota of Lakewood responded

Thanks for the five store review and your support. Ryan Fischer General Manager

January 11, 2024

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Generally good, but I only needed/wanted a battery and I felt they did more than needed just replace a battery. More

by CTWILL2014
Recommend Dealer
Yes

Other Employees Tagged: Shawn Reynolds

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Jan 12, 2024

Gettel Toyota of Lakewood responded

Thanks for the four stars. We do a multi point inspection at no charge with every service as a courtesy to help our customers stay safe. As you know, our recommendations are optional. I am sorry if that made you uncomfortable. Ryan Fischer General Manager

January 11, 2024

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Only service wich was completed was one which I paid for, but even with that I my question wasn't answered. Services related to Toyota defects, which fall under bumper to bumper warranty, were not completed More

by TomT
Recommend Dealer
No

Other Employees Tagged: Shawn Reynolds

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Jan 12, 2024

Gettel Toyota of Lakewood responded

I am sorry you were not satisfied with your service visit. After discussing your experience with our Service Manager, I understand this is the way the vehicle is built. According the Technician, there is no fix available and that is why there is no coverage available. Ryan Fischer General Manager

Jan 12, 2024

TomT responded

Vehicle was at the dealership on Tuesday. Advisor was off on Wednesday. Yesterday (Thursday) I left a message for the adviser at 11am to call me back. Right now it's Friday evening, I did not receive a call back yet. I wanted to discuss the following with the advisor: Shaking fog lights issue is widely reported by other Tundra owners. This is a Toyota design defect, which you will agree. Shaking fog lights cut through the paint and into bumper end caps. Truck is 2 years old with 23k miles. Truck is still covered under Toyota bumper-to-bumper warranty. Since what I'm experiencing with fog lights and bumper ends should not be happening, I would like the defective parts to be replaced under manufacturers warranty. The outside edge of all 4 tires is wearing out more than the rest of the tires. Truck was aligned at 11k mi. I just had the truck aligned again at 23k mi. The tires were rotated multiple times. Given that tires were rotated regularly and alignment was performed, what is causing uneven tire wear? I'm concerned that the truck is prematurely unevenly wearing out tires, which increases vehicle maintenance cost.

January 08, 2024

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Long time customer. 99 percent of time I have great service. This was grearcsecixe Great service. Shawn was fabulous More

by themamamyers
Recommend Dealer
Yes

Other Employees Tagged: Shawn Reynolds

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Jan 09, 2024

Gettel Toyota of Lakewood responded

Thanks for the five star review. Shawn and I really appreciate your support. Ryan Fischer General Manager

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