Shawn An

Shawn made the sales process excellent. He is very patient with us constantly changing our decisions. He made sure that the process were explained very well, nothing much or less so that o He is very patient with us constantly changing our decisions. He made sure that the process were explained very well, nothing much or less so that our expectations are met. They wont promise if they cant deliver & besides when you work with him you don't feel forced or harrased with whatever extras the dealership is offering. They are very confident & knowledgeable with their products. Shawn is for sure an asset to this dealership. We had a wonderful experience with sales, now we'll see with the after sales services More

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Shawn and JT made this a great buying experience. The quality and service why I continue to by Lexus. The quality and service why I continue to by Lexus. More

by sjjaffe17 Verified Customer Verified Customer

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The sales service is very good and enthusiastic, and it also helps me solve many other things. If a friend wants to buy Lexus, I will definitely introduce it to my friend. also helps me solve many other things. If a friend wants to buy Lexus, I will definitely introduce it to my friend. More

by linjin223 Verified Customer Verified Customer

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I first came to Westside Lexus many, many long years ago and dealt with Clarence Keever (he sold me a barely-driven 1997 Infiniti I30 that I kept for a LONG time). I ended up buying a second vehicle from hi and dealt with Clarence Keever (he sold me a barely-driven 1997 Infiniti I30 that I kept for a LONG time). I ended up buying a second vehicle from him when I lost the Infiniti in 2019 to a flash flood that hit the Metro Park & Ride lot I used. At that time, he was able to get me a Lexus Hybrid (HS 250h) that was within my budget. I was driving within two weeks! I am still driving that Lexus today. Fast forward to post-COVID, and I was in the market for another car (by choice, not necessity) and naturally reached out to WS Lexus, only to find out that Clarence had retired. I began corresponding with Lurie Keener via email, and even though Clarence set the bar REALLY high, Lurie quickly proved that he was more than up to the challenge. He was so patient with my fifty-million questions, and ensured I knew the basics of my car before I drove off the lot. If at all possible, this is the ONLY place I will ever shop for a car. I never thought buying a car could be so fun and easy, but this team definitely made it so! I used to live on the west side of town (Energy Corridor) but moved to Pearland in January of this year. I had zero qualms about making the drive to WS Lexus because I knew it was worth it! More

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The finance team personnel Dominic Thornton was rude to me and gave bad customer service once car sold the communication was poor from sales agent too. me and gave bad customer service once car sold the communication was poor from sales agent too. More

by SS Verified Customer Verified Customer

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Smooth car buying experience at West side Lexus. Shawn A was very helpful and showed us options that were available and attentive to our needs. He kept us updated on when the vehicle would arrive. Shawn A was very helpful and showed us options that were available and attentive to our needs. He kept us updated on when the vehicle would arrive. More

by Jebahn Verified Customer Verified Customer

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I recently purchased my dream car from Westside Lexus, and I couldn’t be happier with the experience! Shawn was absolutely fantastic, professional, knowledgeable, and genuinely kind. He made the entire pr and I couldn’t be happier with the experience! Shawn was absolutely fantastic, professional, knowledgeable, and genuinely kind. He made the entire process smooth and enjoyable from start to finish. Shawn took the time to listen to what I was looking for, answered all my questions patiently, and helped me feel confident every step of the way. I never felt rushed or pressured, just supported by someone who clearly knows his stuff and cares about his customers. I highly recommend Westside Lexus, and especially Shawn, if you’re looking for an exceptional car-buying experience. Thank you for helping me find the perfect Lexus. I’m beyond thrilled! More

by Ruth Kuria Verified Customer Verified Customer

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The dealership caters to their customers. Shawn treated us as a priority and was extremely patient and very knowledgeable. Shawn treated us as a priority and was extremely patient and very knowledgeable. More

by cknutson0507 Verified Customer Verified Customer

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Everyone I came in contact with were very nice, professional and knowledgeable. This is my third car to buy at Westside Lexus. professional and knowledgeable. This is my third car to buy at Westside Lexus. More

by cjnick Verified Customer Verified Customer

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Very nice and clean, short wait , staffs are very friendly. Really like the place where they keep the cars (inside) friendly. Really like the place where they keep the cars (inside) More

by vmai55 Verified Customer Verified Customer

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