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Shaun Sellers
Shaun Sellers at Russ Darrow Nissan of Milwaukee

Shaun Sellers | Page 8

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
85 Reviews
4.9

85 Reviews

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85 Reviews of Shaun Sellers

March 03, 2025

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Employee Rating

Keep up the good work ! I lke Shay very helpful keep up the great job More

by DEBBIEJOINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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Mar 04, 2025

Russ Darrow Nissan of Milwaukee responded

Thanks, Debbie, for sharing your thoughts about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

March 03, 2025

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Employee Rating

Excellent and professional service. The service was very timely. I will definitely be back & recommend others. More

by RHONDAEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Erin Poulos , Cyrus Farahbakhsh, Keontre McCants

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Mar 03, 2025

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, Rhonda, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

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Employee Rating

The service dept is very friendly and doesn’t pressure me to have repairs done right a way since I am on a limited income and I can have it done when I come in to have routine oil changed done which makes More

by SANDIDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Erin Poulos , Cyrus Farahbakhsh, Keontre McCants

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Mar 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

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Employee Rating

JP is wonderful! He made the process quick and easy, I’ve purchased my last 3 leases from and will definitely will be back. More

by Juan Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Diaz, Matthew Hansen, Chad Larson, JP Lopez

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Mar 03, 2025

Russ Darrow Nissan of Milwaukee responded

Hi Juan: Thank you so much for choosing Russ Darrow Nissan of Milwaukee! Please let us know if we can be of any more assistance. Matt Hansen matt.hansen@russdarrow.com

February 28, 2025

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Employee Rating

Everyone one at this dealership is very attentive with your needs and wants, especially JP Lopez. More

by Patricia Zamora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Saaverda-Aura , Adam Diaz, JP Lopez

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Mar 03, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, Patricia, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

February 26, 2025

Dealership Rating
Employee Rating

Shaun has always helped me get the best service at the best price on my vehicle More

by KBECKER18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

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Feb 26, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shaun met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years! Matt Hansen matt.hansen@russdarrow.com

February 16, 2025

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Employee Rating

Great team would trust my car with them with no problem at all great work More

by CORNELLRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Erin Poulos , Cyrus Farahbakhsh, Keontre McCants

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Feb 16, 2025

Russ Darrow Nissan of Milwaukee responded

Ric, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

February 15, 2025

Dealership Rating
Employee Rating

Great advice on my car and experience on what matters my car had been inspected at lease ten times buy the advisor found the problem More

by JGARLAND1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy that Shaun and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

February 08, 2025

Dealership Rating
Employee Rating

Shaun and his team in tge service department are professional, helpful and knowledgeable in what they do for tge customer. More

by CHEARD5171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

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Feb 09, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Shaun and our team can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

February 06, 2025

Dealership Rating
Employee Rating

Travis was not real friendly like other techs ive had in the past. He didn’t check any of my fluids or top them off or explain clearly exactly if something was wrong other then trying to get me to pay for More

by qunnaelise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Lecher, Joseph Weil, Travis Wise, Erin Poulos , Cyrus Farahbakhsh, Keontre McCants

Report | Print
Feb 06, 2025

Russ Darrow Nissan of Milwaukee responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Matt Hansen matt.hansen@russdarrow.com

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