Travis Wise
Travis Wise at Russ Darrow Nissan of Milwaukee

Travis Wise

Service Advisor

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
179 Reviews
4.7

179 Reviews

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179 Reviews of Travis Wise

June 13, 2026

Dealership Rating
Employee Rating

My appointment was at 7:30 and I was out by 8:30 for a brake fluid change. The tech sent me video of my car’s underbody to show the condition which I really appreciated. Very professional techs as well. More

by Diana Lafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erin Poulos

Jun 13, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad your brake fluid change wrapped up in just an hour and that the underbody video gave you a clear look at your Rogue’s condition. Your comments about the professionalism of our service team are greatly appreciated and we appreciate your ongoing trust in Nissan care. We look forward to assisting with your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 30, 2026

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Employee Rating

This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And th More

by HULLALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for recognizing the honesty and professionalism our team delivers. We’re glad the service on your Nissan Pathfinder exceeded your expectations. Tony and the rest of our crew appreciate your support and look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 28, 2026

Dealership Rating
Employee Rating

I was handled very well . found the the problem ,fixed it called me, end of story. More

by leondundy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Shaun Sellers

May 28, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad we found and fixed the issue with your Nissan Frontier and kept you updated along the way. Thank you for the five-star rating. We look forward to helping you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 26, 2026

Dealership Rating
Employee Rating

Never got my video they do during the inspection, and a plastic piece from my passenger side was on the floor. From checking my filter More

by CLARISSAWC
Recommend Dealer
No

Other Employees Tagged: Travis Wise

May 29, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you, Clarissa, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 25, 2026

Dealership Rating
Employee Rating

Very nice experience. They did everything they were supposed to in a timely manner. I was pleased More

by Sharmelmitchell
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

May 25, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for the five-star rating. It’s great to hear that Travis and our team completed your Nissan Rogue service promptly and met your expectations. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 23, 2026

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Employee Rating

all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here! More

by SARAHBELLEHENKE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, ERIK PALZEWICZ

May 23, 2026

Russ Darrow Nissan of Milwaukee responded

It’s great to hear our staff was friendly, answered your questions, and provided clear timeframes. We’re glad the paperwork review was thorough and easy to follow. Thank you for trusting us with your Nissan Sentra service and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 17, 2026

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Employee Rating

They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! More

by mmittelstedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad our team took care of your Subaru’s oil change, topped off the washer fluid, and even surprised you with a car wash. Thank you for recognizing our friendly service. We look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 14, 2026

Dealership Rating
Employee Rating

It was a long wait but it was my own fault so it was great Travis was great and attentive and persistent More

by SHELLEY2187
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

May 14, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing us for your Nissan Kicks service and for your patience despite the wait. We’re glad Travis was attentive and persistent in assisting you. We appreciate your five-star review and look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 10, 2026

Dealership Rating
Employee Rating

Everything went well and they were polite and they came back to let me know what was going on with my car More

by robinsonhezzie
Recommend Dealer
Yes

Other Employees Tagged: Travis Wise

May 10, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad Travis and our team were able to keep you informed while servicing your Nissan Altima. It’s rewarding to know everything went smoothly and you found our staff polite. Feel free to reach out if there’s anything else we can assist you with. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 05, 2026

Dealership Rating
Employee Rating

Mr Erik was very professional and efficient with his service. He kept me updated from the start of my service order to the end. I will always come back for my service More

by Taofik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad Erik provided professional and efficient service and kept you informed from start to finish on your Nissan Murano. Thank you for choosing us for your service needs and we look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

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