ERIK PALZEWICZ
ERIK PALZEWICZ at Russ Darrow Nissan of Milwaukee

ERIK PALZEWICZ

SERVICE ADVISOR

Russ Darrow Nissan of Milwaukee

11212 W Metro Auto Mall
Milwaukee, WI 53224

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of ERIK PALZEWICZ

June 01, 2026

Dealership Rating
Employee Rating

Dishonest and disengaged He always seems like he doesn't want to be disturbed, and he consistently provides me with inaccurate details about my car. He will say anything to make me leave him alone. For the More

by TAMIKA0
Recommend Dealer
No

Other Employees Tagged: ERIK PALZEWICZ

Jun 06, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 31, 2026

Dealership Rating
Employee Rating

Everyone is really nice and helpful, love taking my car there for repairs! Great work! More

by Diane_crawford05
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

Jun 03, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you, Diane, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 31, 2026

Diane_crawford05 responded

Great work!

May 31, 2026

Diane_crawford05 responded

Very nice and helpful!

May 31, 2026

Diane_crawford05 responded

Nice

May 30, 2026

Dealership Rating
Employee Rating

Very pleasant, was able to get all the questions answered very friendly establishment I will definitely recommend More

by PASHETTLUCKETT
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

May 30, 2026

Russ Darrow Nissan of Milwaukee responded

Thanks for mentioning how pleasant and helpful our team was during your Nissan Kicks service. We’re glad Erik could address all your questions in a welcoming atmosphere. We appreciate your recommendation and look forward to serving you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

This dealership has integrity honesty loyalty and awesome customer service and products. The professionalism level is higher than five stars. Keep doing great business and taking care of your clients. And th More

by HULLALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for recognizing the honesty and professionalism our team delivers. We’re glad the service on your Nissan Pathfinder exceeded your expectations. Tony and the rest of our crew appreciate your support and look forward to assisting you again. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 24, 2026

Dealership Rating
Employee Rating

Quick and helpful. The experience was fine. Service was fast and efficient No more words More

by LLEWING89
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

May 24, 2026

Russ Darrow Nissan of Milwaukee responded

We’re pleased to hear the service on your Nissan Maxima was quick and helpful. Erik and the team appreciate your kind words about our fast and efficient process. Thanks for the 5-star review, and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 23, 2026

Dealership Rating
Employee Rating

all of your employees are very nice, helpful , answer all my questions and give accurate timeframes for when things will be done. They also went through all the paperwork with me. I enjoy coming here! More

by SARAHBELLEHENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Lecher, Travis Wise

May 23, 2026

Russ Darrow Nissan of Milwaukee responded

It’s great to hear our staff was friendly, answered your questions, and provided clear timeframes. We’re glad the paperwork review was thorough and easy to follow. Thank you for trusting us with your Nissan Sentra service and we look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 19, 2026

Dealership Rating
Employee Rating

Took a bit long but went fine 8 more words but with 8 more words More

by PROTOSAIYAN
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

May 19, 2026

Russ Darrow Nissan of Milwaukee responded

Thank you for the five-star rating. We appreciate your patience during the extended service time on your Nissan and are pleased everything went smoothly. Erik is here to help with any future needs. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 17, 2026

Dealership Rating
Employee Rating

They did a great job with the complementary oil change and they refilled the windshield washer fluid. Very friendly and I got a car wash too! Thanks! More

by mmittelstedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Russ Darrow Nissan of Milwaukee responded

We’re glad our team took care of your Subaru’s oil change, topped off the washer fluid, and even surprised you with a car wash. Thank you for recognizing our friendly service. We look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 15, 2026

Dealership Rating
Employee Rating

Erik provided friendly and respectful service, set reasonable expectations, and followed through with inquiries and requests with immediate competence. I appreciated working with him for service for m More

by TD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Russ Darrow Nissan of Milwaukee responded

It’s great to hear that Erik’s respectful approach, clear expectations, and prompt follow-through made your service experience so positive. Thank you for trusting us with service on your Mazda, and we look forward to assisting you with future maintenance and repairs. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

May 13, 2026

Dealership Rating
Employee Rating

Took less time than we both thought and he gave me options I'll be back More

by Brewermark57
Recommend Dealer
Yes

Other Employees Tagged: ERIK PALZEWICZ

May 13, 2026

Russ Darrow Nissan of Milwaukee responded

We appreciate you letting us service your Nissan Altima and are happy that Erik could offer you clear options and finish sooner than expected. We look forward to your next visit. Alan Saavedra-Aura alan.saavedra-aura@russdarrow.com

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