Shari McKilligan | Page 18

New to Collingwood Shari McKilligan was a pleasure to deal with along with all the other staff members we meet at the dealership . Shari made me feel comfortable right f Shari McKilligan was a pleasure to deal with along with all the other staff members we meet at the dealership . Shari made me feel comfortable right from the start and worked with me without the usual pressure I have encountered at other dealerships. I would recommend Shari and the dealership to anyone looking to buy a new vehicle. More

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Saleslady Shari McKilligan is very pleasant and efficient. We knew what we wanted, took a test drive, and Shari McKilligan got all the information needed together very quickly; everything clear and concise. Sh We knew what we wanted, took a test drive, and Shari McKilligan got all the information needed together very quickly; everything clear and concise. She is very pleasant and efficient. More

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Awesome Experience!! Shari spent some quality time needed to speak to my daughter and I. I was in the used car market and Shari knew her stuff and made it fun too. Te Shari spent some quality time needed to speak to my daughter and I. I was in the used car market and Shari knew her stuff and made it fun too. Test drove a couple of used cars, asked a few questions and told her we would be back beginning of the week to further discuss. She thanked us for coming in and shook our hands as we left. Came back in a couple days later to make the purchase. Went to pick up the car, Shari took me outside to show it to me, and I was very impressed with what i seen. Car looked, and smelled like a new one. Spoke with Phil as well, amazing people at Blue Mountain Chrysler. Thanks to the guys in the shop, you did an excellent job. The whole experience was above and beyond what i was expecting and i will most certainly be back for the next vehicle. Thanks again. !! More

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Great Experience! Shari found us a car within our budget. She walked us around the car showed us the tiny rust and even explained how to treat it. Even though this ca Shari found us a car within our budget. She walked us around the car showed us the tiny rust and even explained how to treat it. Even though this car was not a Chrysler model she knew the car and pointed out all the upgrades. We left to think over the purchase, as this was not a make of car we had ever considered and called her back the next day to confirm our purchase. She worked with the service department to have it certified quickly and ready for us to drive away. It was a great experience and we would definitely recommend Shari and Blue Mountain Chrysler to all our friends. More

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Went in for one came out with two! My husband was looking for a new truck and I went with him to fill out the paperwork and see his new truck. I had no intentions of buying a car, bu My husband was looking for a new truck and I went with him to fill out the paperwork and see his new truck. I had no intentions of buying a car, but while browsing the used vehicles Shari took the time to give me details about every vehicle I looked at. No rushing, no pushing, just information, told me I could take any of them out for a test drive....and I did...a Jeep Renegade. I was so undecided and she said they would hold it for me, still no pressure. We went back the next day to pick up the new truck and I had decided to purchase the Jeep too. Shari was so excited for me as my car was very old. She is such a bubbly person and everyone is very friendly. Phil was very helpful and got me such a great deal on my loan I was able to add some extras to my Jeep. It was a great experience and I've already recommended friends to go see Shari! More

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Professional but small town touch Great over all family experience, went in for a new Jeep and left with beyond Happy. Professional and true to great valve and service from the Sales Great over all family experience, went in for a new Jeep and left with beyond Happy. Professional and true to great valve and service from the Sales to the owner to the financing options. More

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Jeep Grand Cherokee Good Experience purchasing the jeep but everything has gone downhill since driving it off the lot. Sales group is good but the service centre at this Good Experience purchasing the jeep but everything has gone downhill since driving it off the lot. Sales group is good but the service centre at this location is a disaster. More

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Fantastic Dealership I have been dealing with Blue Mountain Chrysler for over 20 years, the service i get with them is always outstanding. The staff is always friendly a I have been dealing with Blue Mountain Chrysler for over 20 years, the service i get with them is always outstanding. The staff is always friendly and welcoming and helpful. When you walk through the door the staff all greet you with a smile and hello, and call you by name. With my most recent purchase Shari was wonderful from start to finish and so very patient. She never gave up until the right vehicle was found for me. Blue Mountain has always been so easy to deal with and honest and trustworthy. They stand behind what they sell. As well, Shari and Warren went above and beyond earlier this year to find a vehicle for my daughter. It was her first car purchase and they truly cared. Thank you Shari and Warren..... All the staff at Blue Mountain Chrysler are awesome! More

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Do your research before buying with Blue Mountain Started good with the cyber guy Ted then passed onto Sheri who is a pleasure to work with however she should take the time to get familiar with the de Started good with the cyber guy Ted then passed onto Sheri who is a pleasure to work with however she should take the time to get familiar with the details of each major vehicle such as Jeeps or Rams....do not rush the process! There also needs to be a bit more honesty about how much they can move on price left or right in comparison to the current market. Finally a bit more professionalism with a view to help the customer at all costs after all...if you are purchasing a $48,000 vehicle you have every right to change your mind on a colour....assessories or whatever it takes to make the customer happy with their large purchase. Phil was also a pleasant gentleman to work with however as the sole financial manager he is an extremely busy man who is unable to always take your calls or have your paperwork complete at an early convenience for you the client. Finally, do not make promises you can not meet. We all know dealerships will say anything to rope you in the beginning like free oil changes or a free loaner car while your vehicle is being modified but once things are signed the promises disappear and your warm welcome and immediate attention quickly disappear. My suggestion to the company is this....communication....customer service and professionalism throughout. Why not take your client into a board room ask them what they want and everyone work together. So many changing hands from the cyber guy to the salesman who needs to check with their salesmanager for every decision then a financial manager for financial approval and back down the chain to make it happen. A lack of communication in your lines starts to show a lack of professionalism to your customers....and remember we read these reviews and talk to people around our city before coming in. Strong leadership like Warren and Jaime are the sole reason the ship is commanded and guided in the right direction. I do recommend you come to Blue Mountain but your research completed prior to and communicate clearly your intent. Know what these machines are worth....what the competition is asking...and stay in a budget you are comfortable with. Great friendly staff....great vehicles....just a bit more fine tuning on the customer service skills needed. More

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Wonderful to deal with Shari has been great to deal with, always friendly and reliable. She is quick at returning calls and getting things done in a timely fashion, thanks v Shari has been great to deal with, always friendly and reliable. She is quick at returning calls and getting things done in a timely fashion, thanks very much Sheri and Jamie for your work. More

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