Shane Hacker
Shane Hacker at Five Star Subaru of Grapevine
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Shane Hacker

Finance Director

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
29 Reviews
4.9

29 Reviews

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29 Reviews of Shane Hacker

May 18, 2024

Dealership Rating
Employee Rating

I hate car shopping all of the games and pressure. Ron was very laidback and just explained the car’s features and answered questions More

by BUBBYPOPPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Yon, Steve Lennon

May 18, 2024

Five Star Subaru of Grapevine responded

Congratulations, BUBBYPOPPY, on your new car from Five Star Subaru! Ron is a great sourece of vehicle knowledge. Don't hesitate to call him at 817-438-1700 when you need technical or care advice. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

May 05, 2024

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Excellent process from beginning to end. I would highly recommend this dealership to friends/family. More

by THELANSDONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, BB Belharrat

May 05, 2024

Five Star Subaru of Grapevine responded

Congratulations, THELANSDONS, on your new Subaru! We are happy to hear you found the processes at Five Star Subaru efficient. Customer communication continues to be our focus. Call 817-438-1700 with questions about your car any time. Thank you for your feedback! Best regards, David Cheney, General Sales Manager

April 15, 2024

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Jaylon was the best! ! He is very friendly and helpful, first time buyer questions and he answered all of them. More

by Ashlynnhutto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaylon Johnson

Apr 15, 2024

Five Star Subaru of Grapevine responded

Ashlynnhutto, We are so grateful to have earned your business at Five Star Subaru. Be sure to reach Jaylon or me at 817-438-1700 with new car questions. We are here to answer all of your technical or care concerns. Congratulations on your first Subaru! We look forward to seeing you in the future. Best regards, Doug Laymon, Sales Manager

March 30, 2024

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It was good to be able to negotiate over email/text and then pick up the car at night. Very convenient. We will buy our next Subaru from you in 15 years. More

by JSJUBRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azrael Cavazos, Greg Cryer

Mar 31, 2024

Five Star Subaru of Grapevine responded

JSJUBRAN, We're glad to hear that you found our negotiation processes and delivery of your car convenient. We appreciate your business and look forward to serving you again. If you have any further questions or need assistance in the future, please don't hesitate to reach out to 817-438-1700. Thank you for choosing Five Star Subaru! Best regards, Doug Laymon, Sales Manager

March 21, 2024

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The trade in and sale of my old and new car was fast and easy. More

by PARADISEAARON
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Blackmon, Steve Lennon

Mar 22, 2024

Five Star Subaru of Grapevine responded

PARADISEAARON, At Five Star Subaru, we focus on customer experience and we thank you for sharing your visit. Congratulations on your new Subaru. We look forward to hearing from you again at 817-438-1700. Take care, Doug Laymon, Sales Manager

March 20, 2024

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Employee Rating

Very good overall, team effort exhibited, much respect and no nonsense discussions with straight answers More

by SCOTTJHANSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Five Star Subaru of Grapevine responded

Scott, We are so excited to have you a part of our Five Star Subaru family. Be sure to stop by to see us any time. We look forward to hearing from you with future vehicle needs at 817-438-1700. Thank you for your business and review! Congratulations on your car! Best regards, Doug Laymon, Sales Manager

March 09, 2024

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The experience is very very good! I will definitely recommend you to my friends who are interested in Subaru More

by SIYUANHAO99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Derek Adams

Mar 10, 2024

Five Star Subaru of Grapevine responded

Congratulations, SIYUANHAO99, on your new car purchase at Five Star Subaru. Your satisfaction is our top priority, and we want to hear from you at 817-438-1700 with questions about your Subaru. Helping you fully enjoy your vehicle is the goal. Thank you, Doug Laymon, Sales Manager

March 09, 2024

Dealership Rating
Employee Rating

David was helpful and knowledgeable about the vehicles. I really appreciated that he took the time to show me all the cars I wanted to see before I made my selection. Shane made sure financing went very More

by POOFAGINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2024

Five Star Subaru of Grapevine responded

POOFAGINA, We're thrilled that you had a positive encounter at Five Star Subaru and we appreciate your kind words. David and our sales team remain available at 817-438-1700 to answer your new car questions. Thank you for shopping with us and please stay in touch. We are here for you! Take care, Doug Laymon, Sales Manager

March 07, 2024

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Employee Rating

Not sure i met Scott. But the staff was great. Kenny helped during and after my visit. What a great crew More

by GEOANDPHYLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Five Star Subaru of Grapevine responded

GEOANDPHYLIS, Thank you for taking the time to share your positive experience at Five Star Subaru! We're delighted to hear that Kenny and the rest of our team made your visit enjoyable and that you received great assistance. We remain available at 817-438-1700 to help you enjoy your new car. Don't hesitate to stop by or call. Best regards, Doug Laymon, Sales Manager

January 27, 2024

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Employee Rating

I live over and hour away. I will still drive by other Subaru dealers to specifically go to this one for Sales, Parts, and Service. 5 Star Subaru has helped my family and I fin More

by DELUCA.CLAYTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2024

Five Star Subaru of Grapevine responded

Clayton, Thank you for your endorsement of Five Star Subaru and your amazing loyalty. We value your business and look forward to serving you in the future. Reach us any time we can offer our knowledge at 817-438-1700. It will be great to see you again. Take Care, Doug Laymon, Sales Manager

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