Doug Laymon
Doug Laymon at Five Star Subaru of Grapevine
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Doug Laymon

Sales Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
334 Reviews

Doug has been in the automotive industry for 20 plus years and the past 9 years with Subaru. He has three beautiful children with his wife Elizabeth. When he has time to break away, he enjoys watching their kids play sports and checking out the latest movies.

Dealership Experience

5 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.9

334 Reviews

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334 Reviews of Doug Laymon

May 07, 2024

Dealership Rating
Employee Rating

Every single person I interacted with was fantastic! Derek Adams is a sales person who is top notch and trustworthy. This was the second car I have purchased through him and anticipate doing so again. More

by MARKY.SPARKY
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Derek Adams , Jeremy Mathews

May 08, 2024

Five Star Subaru of Grapevine responded

Congratulations, Marky, on your new car from Five Star Subaru! Derek and our team remain available for any additional questions at 817-438-1700. We are here to help you fully enjoy your ride. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

May 06, 2024

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Employee Rating

Derek Adams did an outstanding job guiding us through the whole process. He made the whole process easy and seamless. Kenny Wilder was great. Very pleased with our choice of the new Forester Wilderness an More

by JAMESWAISANEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder, Derek Adams

May 07, 2024

Five Star Subaru of Grapevine responded

James, Thank you so much for shopping at Five Star Subaru. Derek is a wealth of vehicle knowledge, so be sure to reach him at 817-438-1700. Let our team know how we can help you enjoy your car. Congratulations on your new Forester Wilderness! Best regards, David Cheney, General Sales Manager

May 06, 2024

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Our experience couldn't have been better - everyone was helpful, professional and friendly. We especially enjoyed working with David Hendricks - he went the extra mile to help us, and was very patient with More

by YVONNE.M.DUPRE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Five Star Subaru of Grapevine responded

Congratulations, Yvonne, on your new car from Five Star Subaru. Thank you for endorsing David and his efforts. Customer service continues, so reach us at 817-438-1700 with questions. We are happy to share our knowledge. Take care, David Cheney, General Sales Manager

May 05, 2024

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Employee Rating

Excellent process from beginning to end. I would highly recommend this dealership to friends/family. More

by THELANSDONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BB Belharrat, Shane Hacker

May 05, 2024

Five Star Subaru of Grapevine responded

Congratulations, THELANSDONS, on your new Subaru! We are happy to hear you found the processes at Five Star Subaru efficient. Customer communication continues to be our focus. Call 817-438-1700 with questions about your car any time. Thank you for your feedback! Best regards, David Cheney, General Sales Manager

May 05, 2024

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Very clean, professional, warm and welcoming environment. My first new car purchase couldn’t have gone any smoother. Highly recommended. More

by MICMOLINA87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Five Star Subaru of Grapevine responded

MICMOLINA87, We appreciate you at Five Star Subaru. Congratulations on your first new car! We are grateful to have earned your business. Stop by or call 817-438-1700. Let us know when you need our automotive advice. Thank you for endorsing our dealership. Sincerely, David Cheney, General Sales Manager

May 03, 2024

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Employee Rating

Out of six dealerships / brands we visited, Derek was the only one that sent us a personalized video thanking us for our visit and inviting us back. So we came back and made the deal happen. He was gracious More

by MelvinCanales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Reust, Derek Adams

May 04, 2024

Five Star Subaru of Grapevine responded

Melvin, Thank you for shopping at Five Star Subaru. We are happy you made your way to Derek and our dealership. Continue to reach us at 817-438-1700. Let us know how we can help you enjoy your Subaru. Best regards, David Cheney, General Sales Manager

April 29, 2024

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Fast and easy services. Salesman Latif is professional. Showroom is clean. Snacks bar has more variety. More

by RAJESLAMI
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Five Star Subaru of Grapevine responded

RAJESLAMI, Congratulations on driving a Subaru! Helping you fully enjoy your car is our goal at Five Star Subaru. Stop by or call 817-438-1700. Latif and our staff are to answer all of your new vehicle questions. Thank you, David Cheney, General Sales Manager

April 27, 2024

Dealership Rating
Employee Rating

Poor customer service had car for several days didn't offer rental car no answer More

by COCOMO492
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Wilder, Prakash (EB) Ebburu , Rex, jason

April 27, 2024

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Employee Rating

Honestly best experience I ever had buying a car. Very straightforward and easy. They wanted to make a deal that worked for me without any pressure, and we’re just super friendly to work with. I have More

by Matt Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Jaylon Johnson

Apr 28, 2024

Five Star Subaru of Grapevine responded

Matt, We are so excited to help you enjoy your new Subaru! The Five Star Subaru team can be reached at 817-438-1700. Let us know when you need our technical or care advice. Thank you for shopping with us and reach out any time you need our knowledge. Take care, David Cheney, General Sales Manager

April 27, 2024

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Great experience, very professional and the process was very smooth. A a a a a a More

by KING6568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 28, 2024

Five Star Subaru of Grapevine responded

KING6568, We appreciate knowing your Five Star Subaru shopping experience went well. Helping you fully enjoy your new car is the next goal. Let us know if you need our technical or care knowledge at 817-438-1700. We are here to help. Thank you, David Cheney, General Sales Manager

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