Seth Dustin | Page 14

Simple, Hassle free, honest, priced matched car sale. My wife and I worked with Jason Burdine at Toyota of Gladstone to purchase our new Highlander. It was one of the best car sales experiences I have eve My wife and I worked with Jason Burdine at Toyota of Gladstone to purchase our new Highlander. It was one of the best car sales experiences I have ever had. Him and his Sales Manager named Seth worked with us to get a price match from another Toyota dealership. It was simple, honest, and hassle free. Jeremy the Finance Manager was extremely nice and pleasant to work with as well. I would highly recommend this dealership to anyone who is in the market to purchase a new or used Toyota vehicle. More

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Sou went the extra mile great customer service and follow up I received an E mail from Sou he let me know when my new TRD Pro 4 Runner was coming in. He followed up with phone calls and even though he was at the I received an E mail from Sou he let me know when my new TRD Pro 4 Runner was coming in. He followed up with phone calls and even though he was at the coast he followed up with numerous phone calls he was on it we confirmed price and agreed on a deposit and delivery date! Sou is truly an asset to Toyota of Gladstone! Great customer service! Thanks for all your help, Gregory Wheatfill More

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Emileigh of Toyota of Gladstone is great Emileigh was very helpful and willing to work with me to get the best deal. She was quick to respond and got me in and out quickly. She made sure I wa Emileigh was very helpful and willing to work with me to get the best deal. She was quick to respond and got me in and out quickly. She made sure I was happy leaving the dealership and friendly throughout the whole process. Great service and sales. I'll keep giving Toyota of Gladstone my business. More

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Best car buying experience Toyota of Gladstone, Raeanne in particular, really changed the way I feel about buying a car from a dealership. From the beginning she was quick to re Toyota of Gladstone, Raeanne in particular, really changed the way I feel about buying a car from a dealership. From the beginning she was quick to respond, helpful, and straight forward. Before we got there she sent me information on the car, a written offer, and even sent me pictures of the car! She was available anytime that I had a question, even when she wasn’t at work. When we got there she greeted us at the door and had everything organized and ready to go. We never felt pressured to buy anything and she answered all of our questions thoroughly and honestly. I highly recommend Toyota of Gladstone and will make sure to refer others if they are in the market! Thank you!!! More

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Painless New Car Buying While I like having a new car, I always dislike the process I have gone through in the past to buy one. However, that changed with Toyota of Gladst While I like having a new car, I always dislike the process I have gone through in the past to buy one. However, that changed with Toyota of Gladstone and the service from and conversations with the team of Seth, Kristin (both internet pros), and Brian in Finance for the official paperwork. They were all courteous, to the point, and provided options without applying pressure. Everything was handled efficiently and professionally and my expections were all met, or exceeded. Good price, too. Thanks to Kristin for all her work, and Bryan and Seth. Good team More

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Great store, Great service. I really enjoy the experience of doing business with Toyota of Gladstone. Espescially Carl C. who helped me out with several problems as a new residen I really enjoy the experience of doing business with Toyota of Gladstone. Espescially Carl C. who helped me out with several problems as a new residence in Oregon and got the new car so fast through all kinds of trouble. More

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High marks for Kristin DeMars I was looking at Toyota Highlanders and Kristen was an excellent salesperson. She knew the car inside and out, and as a highlander owner herself, coul I was looking at Toyota Highlanders and Kristen was an excellent salesperson. She knew the car inside and out, and as a highlander owner herself, could speak from personal experience. She listened well, provided helpful information and followed up quickly on my questions. She understood my concerns from a woman’s perspective (safety, handling a big rig, visibility, etc.). She presented a strong offer and but respected by resistance to making a rushed decision. When I became interested in a different model, she searched and found several options for me the next day. I was happy with my Gladstone Toyota experience and Kristin was the reason. Thank you! . More

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We got our perfect truck! Mallory worked hard to get us the truck with the exact options and specifications we wanted (and we are relatively particular). She kept us informed d Mallory worked hard to get us the truck with the exact options and specifications we wanted (and we are relatively particular). She kept us informed during the entire process of the experience and she was fun to work with! We would highly recommend Mallory to anyone is looking for an easy going and relaxed car buying experience! More

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Helpful, Flexible, and Aggressively Competitive on Price We just completed our purchase yesterday (Tuesday) and we could not be more pleased with Denis Russu and his team. We contacted every Toyota Dealersh We just completed our purchase yesterday (Tuesday) and we could not be more pleased with Denis Russu and his team. We contacted every Toyota Dealership in the area and in the end only Gladstone and Tonkin lived up to their promises of working hard to offer us the best deal. Denis contacted us promptly after we reached out through the quote button on Toyota.com. He was quick to adapt his approach when we requested that we maintain communications through email (the best way to fit my busy life and to share accurate info with my wife). Denis provided a decent initial quote, but he and Toyota of Gladstone truly showed their colors when I asked them to see if they could beat a quote from Tonkin Toyota. Denis had Sunday and Monday off, but his managers (Seth Dustin & Charity Graff) picked up and handled my requests seamlessly. I was very impressed that they consistently kept up with my requests and the momentum of where we were headed. Tuesday morning I sent Denis the offer from Tonkin that we felt we would be taking. To our pleasant surprise Denis and his management took us very seriously and came up with a great price with the add-ons we wanted for free. On top of it all Denis drove to our home to pick us up and bring us to the dealership. He was friendly and courteous. At our request he worked through the sales process quickly. Denis and the finance gentleman (Dolf Nuno) kindly accepted our decline of their upgrades or warrantees without any annoying pushing. All in all, the whole process was smooth and relatively quick. Everything was as promised via email. The car and options were exactly as described. The out the door costs were exactly as detailed via email. In short, we are very pleased with our decision and we will return to Denis and Toyota of Gladstone for our next purchase. More

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Easy Breezy Car Purchases After having visited 3 dealerships and communicating with several others over the week, I was so glad Kristin DeMars was our salesperson. She actually After having visited 3 dealerships and communicating with several others over the week, I was so glad Kristin DeMars was our salesperson. She actually listened to what we had to say, offered workable alternatives that were truley geared towards our wants and needs. There wasn't pressure to get buy unwanted extras, but instead truly sold me on the extras by demonstrating and explaining their value, thus making me want them. We easily turned in a leased car a few months early, leased a new car, and purchased a new car all in the same day with Kristin and the team at Gladstone, even with a toddler in tow. The finance and paperwork was the quickest I have ever experienced when buying a car. Both new cars are fantastic and best of all I'm not stressed out about how to keep the toddler entertained on future service visits since the main lounge area has clear sight lines into the fantastic, completely enclosed, kids play room. More

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