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Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.9
685 Reviews

Industry Experience

21 yrs, 2 mos

4.9

685 Reviews

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685 Reviews of Sean Thomas

November 04, 2025

Dealership Rating
Employee Rating

It was great working with Sean. He was very helpful and got the job done in time. More

by KISHOR_KSG
Service Communication
Recommend Dealer
Yes
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November 03, 2025

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Great experience with the service department for fixing a problem that was covered by the certified pre-owned warranty. More

by hsuman24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our service department. At Dirito Brothers Walnut Creek Volkswagen, we aim to provide thorough service for issues covered by the certified pre-owned warranty. Thank you for choosing us.

November 01, 2025

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Employee Rating

Sean was awesome as always. No wait, took care of everything and got my car back early More

by MAUDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

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Nov 01, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your continued trust in our team at Dirito Brothers Walnut Creek Volkswagen. It's great to hear everything was handled promptly. Thank you for sharing your experience.

October 30, 2025

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Employee Rating

Sean provides excellent customer service. Transparent communication through the repair process helped me make informed decisions. More

by gcw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of our team's communication efforts. Transparency in the repair process is important to us at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience.

October 24, 2025

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I was well cared for during my recent service visit. Service was thorough and timely. More

by fikus222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback about our service. Our team at Dirito Brothers Walnut Creek Volkswagen aims to provide thorough and timely care. Thank you for choosing us.

October 22, 2025

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Employee Rating

Great service, helped with my oil change and also ordered me a Lyft to and from home. More

by yurendig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

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Oct 22, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback. Our team is glad you had a smooth experience with your oil change and transportation.

October 22, 2025

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Employee Rating

Very efficient and very happy with service - everyone was kind and friendly and helpful. I’ll be back :) More

by DUNNLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

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Oct 22, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We are glad our team could provide you with excellent service. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

October 21, 2025

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Employee Rating

Our service advisor provided us with a great experience. He made sure that we stayed informed and that we were fully satisfied. More

by G.HENDERSONII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your positive experience at Dirito Brothers Walnut Creek Volkswagen. We're glad our team was able to assist you effectively.

October 21, 2025

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Employee Rating

Thank you very much! Kevin and his team did a wonderful job with our car. The communication was clear and the car was ready quickly. More

by Bashir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

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Oct 23, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our team provided clear communication and quick service. Thank you for your kind words about Dirito Brothers Walnut Creek Volkswagen.

October 20, 2025

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Employee Rating

Super easy - met all my expectations and finished on time - I’m a fan of this dealership More

by billscanlon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Oct 20, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that you're a fan of Dirito Brothers Walnut Creek Volkswagen. Thanks for sharing your experience with us—take care!

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