Sean Thomas
Sean Thomas at Dirito Brothers Walnut Creek Volkswagen

Sean Thomas

Service Advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
621 Reviews

Industry Experience

20 yrs, 10 mos

4.9

621 Reviews

Write a Review

621 Reviews of Sean Thomas

July 04, 2025

Dealership Rating
Employee Rating

It was all fine and Sean is good to deal with . It’s just that the prices for the parts is shockingly high. More

by TOMTAIT415
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

As usual Sean was a pleasure to deal with. He is quite knowledgable about the vehicle and is super friendly! More

by R2REDFERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. Our team is happy to assist with any questions about vehicles at Dirito Brothers Walnut Creek Volkswagen.

June 29, 2025

Dealership Rating
Employee Rating

Sean was great trying to work out on ongoing problem towards resolution. Thanks Sean for help. More

by MONA5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We wish you well.

June 29, 2025

Dealership Rating
Employee Rating

Well oiled machine no pun intended… Sean and team are always courteous. Than you Team! More

by rglez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your review. We appreciate your kind words about our team at Dirito Brothers Walnut Creek Volkswagen.

June 29, 2025

Dealership Rating
Employee Rating

Sean was my adviser and I was able to get in and out just under 3 hours. But I was able to work in the waiting room while my car was being serviced. More

by DEIDREOWatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your review. It's great to know everything went smoothly, and our team could help you work comfortably. Take care.

June 27, 2025

Dealership Rating
Employee Rating

Quick check-in, always friendly, clear communications throughout 2 day servicing. Just exceptional! Great service advisor! More

by KEVIN.SURFREV.MURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Jun 27, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your positive feedback and wish you well.

June 26, 2025

Dealership Rating
Employee Rating

Your process of “keep trying different things until we fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very More

by FRANKSPERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marina Felix

June 26, 2025

Dealership Rating
Employee Rating

This dealership has always had a professional and friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL More

by ONLYONEDARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Jun 26, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear you appreciate our professional and friendly atmosphere at Dirito Brothers Walnut Creek Volkswagen. We'll consider your feedback on the review length and wish you all the best.

June 22, 2025

Dealership Rating
Employee Rating

They are reliable quick and fast to take action in helping me everytime i have a problem on my car More

by SWEET_LADYMISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Jun 22, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much for the kind words. We're glad to be of service at Dirito Brothers Walnut Creek Volkswagen.

June 21, 2025

Dealership Rating
Employee Rating

Easy to get appointment and get prompt service, Good service on the car most of the time More

by ASF69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marina Felix

Jun 21, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear our service met your needs. Thanks for choosing Dirito Brothers Walnut Creek Volkswagen.

1
...

Dealership Inventory (197 Vehicles)

new 2025 Volkswagen ID.4 car, priced at $52,731
2025 Volkswagen ID.4
new
Opal White Pearl exterior
Automatic
Rear-wheel Drive
new 2025 Volkswagen Atlas Cross Sport car, priced at $55,061
2025 Volkswagen Atlas Cross Sport
new
Deep Black Pearl exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $50,209
2025 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Golf GTI car, priced at $39,523
2025 Volkswagen Golf GTI
new
Slate Blue Metallic exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen Atlas car, priced at $48,752
2025 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Tiguan car, priced at $36,826
2025 Volkswagen Tiguan
new
Pure White exterior
Automatic
All-wheel Drive