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Sean Hefner

Overview Reviews (75) Inventory (201)

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Sean Hefner

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

75 Reviews

Overview Reviews (75) Inventory (201)

4.9

75 Reviews

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75 Reviews of Sean Hefner

September 15, 2025

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Very professional and always kept you up to date easy to schedule service on a saturday schedule service on a saturday More

by WILLEMMONS

Verified Customer

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Recommend Dealer

Yes

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September 15, 2025

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Sean was very professional and friendly. Love the fact that the salesman who sold me the car (Will Stefanski) came out to say hello while I was in the service waiting room. Could not ask t Love the fact that the salesman who sold me the car (Will Stefanski) came out to say hello while I was in the service waiting room. Could not ask to deal with nicer people. More

by DDEWEIL

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Will Stefanski, Brandon Grace

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August 24, 2025

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quick reliable service and interaction with service was professional and considerate two factors always very important professional and considerate two factors always very important More

by jewels3521

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore

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Aug 26, 2025 -

Lester Glenn Subaru responded

Hi jewels3521, Thanks for sharing your experience! We’re glad to hear that our service team provided quick, reliable, and professional assistance while being considerate throughout your visit. Your feedback is truly appreciated! Happy Driving, The Lester Glenn Subaru Team

August 19, 2025

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Customer service was 5 star. Thanks again for the great service . The rep Sean was top notch Thanks again for the great service . The rep Sean was top notch More

by jalbietz

Verified Customer

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Service Communication

Recommend Dealer

Yes

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Aug 19, 2025 -

Lester Glenn Subaru responded

Hi jalbietz, Thanks for sharing your experience! We’re thrilled to hear Sean provided top-notch service and that your visit felt truly 5-star! It’s always our goal to make every customer feel well taken care of. Happy Driving, The Lester Glenn Subaru Team

August 16, 2025

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So. .the latte is so good here that I ran over a nail so I could get another one. I was greeted by Eric. He was very friendly and took care of my tire i .the latte is so good here that I ran over a nail so I could get another one. I was greeted by Eric. He was very friendly and took care of my tire in a quick manner while I enjoyed my latte. I was in and out in less than an hour. Eric is great! More

by Roznup

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Senatore

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Aug 19, 2025 -

Lester Glenn Subaru responded

Hi Roznup, Thanks for sharing your experience! We’re glad Eric could take care of your tire so quickly while you enjoyed your latte. It’s always great to hear when our team makes your visit easy and pleasant, sounds like a win-win for both tire and coffee! Happy Driving, The Lester Glenn Subaru Team

August 10, 2025

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Excellent customer service recommended. An incredible deal. The building is very modern and comfortable for customers to wait. An incredible deal. The building is very modern and comfortable for customers to wait. More

by CMARIOVS1290

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr.

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Aug 18, 2025 -

Lester Glenn Subaru responded

Hey CMARIOVS1290, Thanks for sharing your experience! We’re thrilled to hear you received excellent customer service, found an incredible deal, and enjoyed our modern, comfortable facility. Your recommendation means a lot to us! Happy Driving, The Lester Glenn Subaru Team

August 07, 2025

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I am a long-time customer and have appreciated the service I have received. However, the wait time has been much too long lately for a simple oil change/tire rotation. service I have received. However, the wait time has been much too long lately for a simple oil change/tire rotation. More

by mav

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Aug 08, 2025 -

Lester Glenn Subaru responded

Hey Mav, Thanks for sharing your experience! We truly appreciate your loyalty over the years and are glad to know you’ve valued the service you’ve received. We’re sorry to hear about the recent longer wait times for your oil change and tire rotation, we're always looking to improve and apologize again for the wait. Happy Driving, The Lester Glenn Subaru Team

August 03, 2025

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Service guy was great! ! Much better than our dealings with the GM at the time of purchase. ! Much better than our dealings with the GM at the time of purchase. More

by LEHMANN.GIRLS

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2025 -

Lester Glenn Subaru responded

Hey Lehmann.Girls, Thanks for sharing your experience! We're happy to hear your recent visit with our service team went well and that you felt taken care of. We’re sorry to hear your earlier interaction didn’t meet expectations, but we truly appreciate you giving us a chance! We're always here to provide the level of service you deserve! Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

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I waited 2 hours for a scheduled oil change, otherwise it was a good experience. was a good experience. More

by jpuliz44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 04, 2025 -

Lester Glenn Subaru responded

Hi jpuliz44, Thanks for sharing your experience. We’re glad the overall visit was good, but we apologize for the long wait on your scheduled oil change. We appreciate your patience and will work to improve our timing going forward. Happy Driving, The Lester Glenn Subaru Team

August 01, 2025

Dealership Rating

Employee Rating

My service was very efficient and pleasant. Sean was a great consultant, and since this was my first service with my car, I will request him every time. The waiting area was comfortable and my Sean was a great consultant, and since this was my first service with my car, I will request him every time. The waiting area was comfortable and my wait wasn’t very long…oh…and the latte? Not bad! See ya in a couple of months! More

by Roznup

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Rivera!!! Sales! He’s the best!

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Aug 04, 2025 -

Lester Glenn Subaru responded

Hi Roznup, Thanks for sharing your experience! We’re glad Sean made your first service visit a great one and that you enjoyed the waiting area and the latte! We look forward to seeing you again in a couple of months! Happy Driving, The Lester Glenn Subaru Team

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