Scott Sciaky
Scott Sciaky at Joe Rizza Ford Lincoln

Scott Sciaky | Page 22

Service Advisor

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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3.8
451 Reviews
3.8

451 Reviews

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451 Reviews of Scott Sciaky

February 03, 2020

Dealership Rating
Employee Rating

The service department was awesome dealing with me and my car issues they fixed everything up just perfect I was able to drop my car off on Wednesday evening and by 11 o’clock the next morning it was Done I More

by MARCH9JM
Recommend Dealer
Yes

Other Employees Tagged: Bobby Driggers, Ike Mohammed, Eric Montanez, Eduardo Rodriguez

Feb 04, 2020

Joe Rizza Ford Lincoln responded

Thank you for putting your trust in Joe Rizza Ford of Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 02, 2020

Dealership Rating
Employee Rating

This dealership goes out of their way in the service department and service writers to meet your needs in time, workmanship and guidance on future service necessary. More

by RONJAN9
Recommend Dealer
Yes
Feb 02, 2020

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 20, 2020

Dealership Rating
Employee Rating

Great service, knowledgeable staff, and caring attitudes. I look forward to using your service again in the future. The concierge service was fantastic and much appreciated! More

by MMSMITH
Recommend Dealer
Yes

Other Employees Tagged: Ashley

Jan 21, 2020

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 19, 2020

Dealership Rating
Employee Rating

The service agent Scott was very helpful and courteous. I had to leave the car and he assisted me with information about getting to enterprise. More

by Kewillis
Recommend Dealer
Yes
Jan 21, 2020

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 16, 2020

Dealership Rating
Employee Rating

excellent Service was quick and efficient, quality of work was excellent. The technician went above and beyond in service, cleaned out the cowl area as an extra More

by JKITZMILLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2020

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2020

Dealership Rating
Employee Rating

I had a scheduled service visit. The was completed on time as promised. Great customer service. Very accommodating. At the completion of the work my vehicle was returned as clean as new. More

by JEFF.BILDER
Recommend Dealer
Yes
Jan 15, 2020

Joe Rizza Ford Lincoln responded

We appreciate your kind words, Jeff. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2020

Dealership Rating
Employee Rating

I was a drive in on Saturday at Noon for oil change and tire rotation. The had me in and out in hour. Service manager was courteous and reviewed what I need to keep an eye on. More

by TonyT
Recommend Dealer
Yes
Jan 14, 2020

Joe Rizza Ford Lincoln responded

Hi Tony, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2020

Dealership Rating
Employee Rating

Service techs often do not engage you in a timely fashion, or until you go out of your way to make eye contact. Its awkward to watch employees open a big door and move a golf cart just to pretend to More

by NONE
Recommend Dealer
No

Other Employees Tagged: Isaias Remijio , Ike Mohammed, Eric Montanez, Porters are always friendly and courteous

Jan 09, 2020

Joe Rizza Ford Lincoln responded

Thank you for sharing your thoughts and feedback with us,. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Nora Rizza, Internet Director, nrizza@rizzacars.com

December 24, 2019

Dealership Rating
Employee Rating

They will never get my service again. I spent $180 just for them to tell me nothing was wrong with my car yet when I got in it I heard the same sound as before. Believe all of the negative reviews because More

by TRA19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

Joe Rizza Ford Lincoln responded

We are not pleased to hear of the incident you've described in this review. If you would like to discuss this further, please contact us so we can discuss details of your time with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jan 06, 2020

TRA19 responded

Hello, I wanted to give an update on. Joe Rizza contacted me today after they were made of aware of my concerns and refunded me the entire $180 dollars. That was a true kind act of customer service and I truly appreciate it.

December 23, 2019

Dealership Rating
Employee Rating

Great Service from Scott Sciaky and team I have purchased my Lincoln MKX and Ford Explorer from Rizza Scott Sciaky is the best Customer Service Manager I have worked with Attentive, explain More

by N2BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Joey Gio , Sarah Vargas

Dec 31, 2019

Joe Rizza Ford Lincoln responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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