I was impressed with the level of effort that Scott Manley put in to get the right vehicle for me. I came in with a clear picture of the Jeep Cherokee that I wanted and Scott worked tirelessly (sorry Scott for the after hours texts) with me to seek and eventually find the Jeep in the trim and colour that I wanted. I don’t live in Belleville, but it was worth the extra effort to be able to work with Scott. Thanks to you Scott and the Ralph Neale team.
"Outstanding... friendly, fast and fantastic service"
- Mccourt Tractor
What a great bunch or people!! Dave Steele was super friendly and very helpful... we knew what we had in mind and he came up with 3 options to get there. Once we decided, Decon Waterson handled the finance part with efficiency and honesty. We felt well treated and respected through out the entire process. Dave and Decon even managed to get the financing done and the van delivered on the same day... absolutely fantastic and incredible service.
Other Employees Tagged:
, Decon Waterson and the man at the VIP table ( he was doing call outs and filled out the VIP card - he was excellent as well)
"Best experience I have ever had buying a new vehicle "
- Ram 3500
I have given the high rating because from my first step into the dealership till my last step leaving to get into my new ram 3500 everyone that I spoke to made me feel like I was part of the family. It was the best buying experience I have ever had. And for the record I have bought 7 new vehicles over the years the ram 3500 was my 8 new vehicle purchase and i couldn’t of asked for better service thank you again to everyone.
"Emergency Brake issue"
- Marcie & Mike
We experienced a sudden vibration of the vehicle (not in steering wheel) while driving on the highway.? Pulled off the highway to learn that the rear passenger brake was ceased again ( had it looked at for the same reason at Jeep Dealer in downtown Toronto- they found nothing wrong). Anyway, After contacting your dealership and bringing in our 2011 Grand Cherokee-your mechanic’s inspection uncovered work that needed to be done. Calliper was stuck, rotors damaged, brake fluid flush etc and didn’t even charge us for the inspection. Mike Kelly was patient and understanding and was so willing to help. We had it towed by CAA back to the dealership in Cobourg that it was purchased from only two weeks ago. Thank You Mike for making every effort to help and even introducing us to a Sales Associate who is keeping us in mind for your upcoming Trade Up sale. What a great experience- hot chocolate and popcorn was also truly appreciated.
"Proud Owner of New Warlock"
- Warlock Owner
Throughout my process of attempting to purchase a new or used Ram, I was very impressed by the professionalism, and personal care I received from dealerships in Kingston and Belleville. as a resident of Kingston, I started there first, and then looked at Belleville Dodge Chrysler after a recommendation from a friend who has dealt with them. I was very impressed by the personal care I received online from Scott Manley and then when I went to the dealership in person. There salesperson Dave Steele and sales manager And McNulty were able to provide me with several options finally working out a deal on a new Ram Warlock that I was very happy with. I appreciated their patience and willingness to work with me and my budget. I also very much appreciated the efforts of Business Manager Lori Conroy to professionally work through the financing portion of my purchase. I recommend this dealership to anyone looking to feel good about their purchase, and it certainly was worth the drive from Kingston for me!
"Purchase of Grand caravan "
I am giving Ralph Neale’s a 5 star rating as they had great customer service, friendly staff and fast financing approval! Thank you for getting me in the drivers seat of my new van something my family absolutely is loving !!!
First time dealing with this dealership. Everyone was great. Started dealing with Scott Manley and he was excellent but couldn't be there on the day I went in so he made sure I was looked after with someone else. Would defintely recommend this dealer to anyone.
Scott and the guys at Dodge helped me find my dream vehicle. Scott was very helpful and talked with me after hours to get the job done. Also, all the other staff that I interacted with through the buying process at the dealership was very knowledgeable. From the financing process to on-boarding, the staff walked me through it. Although, I did have to wait over 3 hours for paperwork to get cleared. The staff went over and above to make it right. Definitely would recommend them.
"Easy peasy lemon squeezy "
I had been looking for a specific model ram and when I found it online at Belleville dodge I knew I had to move quick. I first chatted with Scott who was a tremendous help and was able to get back to me quickly which in this scenario very important. He answered my questions quickly and honestly. Amanda finished off the sale for me. As I was coming in from out of town, she was able to have everything ready for me which was nice since I didn’t have to waste a full day off. Even my wife mentioned the fact that every thing went well and everyone he was super nice. When it come to get a new vehicle I’ll be calling my friends at Belleville dodge.
"Great overall experience "
I recently purchased a 2016 Audi from this dealership. I found the experience very pleasant, efficient and informative. I appreciated the “no hard sell” sales approach, which made me feel confident with my purchase.