Scott Lingen

Appreciate the service for my daughters van since I don’t live in Eau Claire. live in Eau Claire. More

by kpease4 Verified Customer Verified Customer

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They were not good with communication. I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always I was left guessing what was happening much of the time. Anytime I called I was sent to a voicemail. When I actually got to talk to someone I always felt rushed. They had my vehicle for 9 days just to replace the stereo. They said that my bumper to bumper warranty didn't cover any of my repairs. Why do I pay for it then? I had a much better experience when it was Eau Claire Auto Group rather than now it is One Automotive Group. More

by SEW_CRAFTY2000 Verified Customer Verified Customer

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The staff was vey friendly, and the service was great. Very clean facility with plenty of comfy seating to wait Very clean facility with plenty of comfy seating to wait More

by AFALDET85 Verified Customer Verified Customer

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My wife brought her car in for a recall. I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as I told her to ask them if they could just check the oil to make sure it wasn’t low as it has been in the past. She’s not able to check it herself as she’s pregnant. They told her absolutely not unless she was paying for something. Keep in mind we had EC Jeep put in a brand new transmission in that same vehicle in the past. I’d say we paid our dues for good service. Also, we paid good money to have the brakes done at EC Jeep a few months back. We’ve asked multiple times for them to check them as they’ve squeaked since the day she left the lot. The most recent time she asked the male service advisor responded with “well that’s just cars for ya”. No professionally installed brakes should squeak within months of them being installed and these squeaked from day 1. To which we asked about right away by the way. I’m not usually one to write these reviews but what a terrible experience. I have more to say too but my fingers are getting tired from typing all of this. More

by AJBURNS1997 Verified Customer Verified Customer

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excellent quick service. Very friendly personnel. Answered any questions we had. Overall very pleasant experience. Very friendly personnel. Answered any questions we had. Overall very pleasant experience. More

by JACKIEPEDERS Verified Customer Verified Customer

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I had a great experience with these guys - I came in and needed help right away - I was heading home to Minneapolis. they were able to get me in with no wait time. needed help right away - I was heading home to Minneapolis. they were able to get me in with no wait time. More

by ASHLEY SMELTZER Verified Customer Verified Customer

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Everyone did a super job! Thank you for the great service…starting with Scott. Thank Thank you for the great service…starting with Scott. Thank More

by deanburesh Verified Customer Verified Customer

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The personnel are very friendly and welcoming. Appointments are scheduled according to your preferences. Shuttles can be provided to take you home and back which is very helpful. I will return Appointments are scheduled according to your preferences. Shuttles can be provided to take you home and back which is very helpful. I will return here for future needs. More

by KTLOON Verified Customer Verified Customer

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Lack on communication, will not go back to this dealer. They are really not friendly to people with disabilities. They are really not friendly to people with disabilities. More

by anthonymelsness Verified Customer Verified Customer

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Great service from Sott. I would recomend this dealership to anyone looking for a vehicle or needing service. I would recomend this dealership to anyone looking for a vehicle or needing service. More

by TANYA.SAGSTETTER.KULIG Verified Customer Verified Customer

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