Scott Crocker
Scott Crocker at Daytona Toyota

Scott Crocker | Page 21

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

Contact Me
4.7
780 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver then to assistant service manager and now to my current position as service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

12 yrs

Industry Experience

12 yrs

Specialties & Trainings

PRO ASM

4.7

780 Reviews

Write a Review

780 Reviews of Scott Crocker

August 24, 2023

Dealership Rating
Employee Rating

While the service was fast and efficient, I expected the car to be washed and vacuumed, as it had been at the last 3 dealerships I had purchased cars from. I realize that I did not actually purchase the K More

by vagabonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson

Aug 28, 2023

Daytona Toyota responded

Thank you for sharing your feedback about your recent service experience. We apologize for any disappointment regarding the car wash and vacuuming. We're glad to hear that the service itself was fast and efficient. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help and ensure your satisfaction. Safe travels and happy driving!

August 19, 2023

Dealership Rating
Employee Rating

Excellent job. Both Scott and Steve are great to deal with. Keep me informed and up --to-date on the progress of my service and explain everything about the work More

by FACSKILLERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson

Aug 23, 2023

Daytona Toyota responded

Thank you for your feedback! We're glad to hear that Scott and Steve provided you with excellent service and kept you informed throughout the process. We're committed to ensuring that our customers are well-informed and satisfied with the work being done on their vehicles.

August 19, 2023

Dealership Rating
Employee Rating

Thank you all so very much for helping me servicing my vehicle. I didn’t know what was wrong with my vehicle but you guys took the time and figured it out and now the vehicle runs great! Thank you also fo More

by NIECEY3445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed - master service technician

Aug 23, 2023

Daytona Toyota responded

We greatly appreciate your kind words! Our team is dedicated to providing top-notch service and ensuring your vehicle is in great condition. We're thrilled to hear that your experience with Scott, Ed, and the rest of our team was positive. Your safety is a top priority for us, and we're here to help whenever you need assistance. Thank you for choosing us for your vehicle service needs!

August 12, 2023

Dealership Rating
Employee Rating

Steve Robinson & Arron went above & beyond helping me. Great customer service support. Austin ( cashier) was also very polite & helpful. Personally have been using Toyota service dept since 2003. Since J More

by roxydaisy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson , Also Susan another cashier was very helpful.

Aug 15, 2023

Daytona Toyota responded

We're honored to have served you since 2003 and to hear that Steve, Arron, and Austin provided exceptional service. We're dedicated to upholding the legacy of great customer service that you've experienced in the past. Thank you for your trust and for being a valued member of our Toyota community. If you ever need assistance, we're here for you.

August 05, 2023

Dealership Rating
Employee Rating

Very polite. Really listened to the concerns I have with the car. Able to explain everything the work that needed to be repaired on the car. Good old fashioned cu More

by roxydaisy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson , Ann Christine Tuomainen

August 03, 2023

Dealership Rating
Employee Rating

Honest professional every time I come in they are prepared, appreciate th free hot coffee More

by MIKEJJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Daytona Toyota responded

It's awesome to hear you had a great experience with our team. Thanks for trusting us with your automotive needs!

August 01, 2023

Dealership Rating
Employee Rating

Excellent service Recommended family and friends good customer service i’ll be happy to do service in 60 minutes. More

by KSALH377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Daytona Toyota responded

We appreciate you taking the time to share this positive feedback for our team!

July 31, 2023

Dealership Rating
Employee Rating

So easy great service. It took me 15mins to drop off my car. Very convenient since I had to work..Great customer service. Thanks More

by NURSEDICE
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson, Angel Otero, Thomas Clark, John Murray, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

Aug 01, 2023

Daytona Toyota responded

We're delighted to hear that you had a seamless and convenient experience with us! Providing excellent customer service is our top priority. Thank you for choosing our dealership, and we're here for you whenever you need assistance. Feel free to reach out if you have any further questions or require future services. Your satisfaction is our reward!

July 30, 2023

Dealership Rating
Employee Rating

brought my tundra in service was friendly and fast. completed all work very quickly and itbwas simple and convenient to pick up More

by GRDANCINGQUEEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Robinson, Angel Otero, Thomas Clark, John Murray, Emily Melanson , James Brady, Kelly Jordan, Karen Shank

Aug 01, 2023

Daytona Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that you had a positive and efficient service visit. We appreciate your business and look forward to serving you again in the future. If you have any more questions or need assistance, don't hesitate to reach out. Have a great day!

July 27, 2023

Dealership Rating
Employee Rating

Scott was my long time adviser. Nice & pleasant. Now Hector. Will continue same way. Good luck to Scott. More

by Isaikia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2023

Daytona Toyota responded

Thank you for your kind words about Scott, our long-time adviser. We appreciate your continued support, and we're confident that Hector will provide you with the same level of excellent service. If you ever need anything, don't hesitate to reach out to us. Thank you again, and we wish you the best!

...
21
...

Dealership Inventory (624 Vehicles)

new 2026 Toyota Corolla Hybrid car, priced at $36,754
2026 Toyota Corolla Hybrid
new
Celestite exterior
Automatic
All-wheel Drive
new 2026 Toyota Highlander Hybrid car, priced at $53,484
2026 Toyota Highlander Hybrid
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
used 2024 Toyota Grand Highlander car, priced at $49,999
2024 Toyota Grand Highlander
used
Wind Chill Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Tundra car, priced at $66,313
2026 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $39,154
2026 Toyota Tacoma
new
Underground exterior
Automatic
Rear-wheel Drive
new 2026 Toyota RAV4 car, priced at $50,947
2026 Toyota RAV4
new
Meteor Shower exterior
Automatic
All-wheel Drive