Sara Tsang | Page 13

Efficient Sara listened to our needs and suggested a new vehicle rather than used. Craig explained everything in deatail and understandable. Darren made the pap Sara listened to our needs and suggested a new vehicle rather than used. Craig explained everything in deatail and understandable. Darren made the paperwork very unobtrusive. More

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Knowlegable professional staff I went in looking at a used vehicle and came out with brand new. Staff were very professinal and non pushy was a relaxed environment. Overal a great I went in looking at a used vehicle and came out with brand new. Staff were very professinal and non pushy was a relaxed environment. Overal a great experience i felt like they helped me find what i wanted rather than just trying to sell anything. I will definately go back the next time i want to buy something again. More

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Great service, and they kept their word The sales person told us that all vehicles came with a block heater. I checked as we were leaving, and could not find the cord, so they took it back The sales person told us that all vehicles came with a block heater. I checked as we were leaving, and could not find the cord, so they took it back in and found it did not have one, so they put one in. More

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Very good experience Excellent service. Stayed open 2 hours after close just to make sure I drove home with my new vehicle. I went in to buy pre-owned but left with a bran Excellent service. Stayed open 2 hours after close just to make sure I drove home with my new vehicle. I went in to buy pre-owned but left with a brand new vehicle with a lower interest rate. More

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Everything was excellent until I dealt with Finance man My Sales lady was amazing! Along with Craig the Sales manager was excellent. Where I was disappointed was when I was told in order for me to be approv My Sales lady was amazing! Along with Craig the Sales manager was excellent. Where I was disappointed was when I was told in order for me to be approved for the Truck I wanted I had to purchase Life Insurance. Was told it was the only way I was approved. Also I was sold tire hazard without my consent. Another thing I don't like is being asked what I would like to see my monthly payment be, that's just a redflag off the hop and Jilles you really caught me off gaurd. But with some homework the day after I had spoken with Ford Credit and another Sales Manager it was clearly indicated to me that purchasing Life Insurance is not a requirement for approvals that it's an option to the loans, also now I'm questioning why he included my SUV as a trade in when it never really was traded in? I'm not buying the idea that Gilles had to show Ford equity on my end as he claimed. I'm very disappointed and Jeff and Jilles know Im a leader for a Community of 3000 people. I tried giving Capital my business and I did but moving forward I've lost some trust here. You guys know what happened and that shady crap has to stop. Also at one point Jeff walks in and says the dealership ain't making any money only 500 above cost, not long after Jilles tells me the dealer is actually swallowing 700 dollars, I couldn't believe what I was being told. More

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Great, Looked for exact vehicle and they found it Our experience dealing at Capital Ford was exceptional. Craig and Sara were very helpful in finding the exact vehicle we wanted and completing the de Our experience dealing at Capital Ford was exceptional. Craig and Sara were very helpful in finding the exact vehicle we wanted and completing the deal! More

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Accomodating, seemed to understand exactly what we needed! I hate the process of buying vehicles.. its stressful. We bought a F150 this spring and had a great experience so when we decided it was time to buy I hate the process of buying vehicles.. its stressful. We bought a F150 this spring and had a great experience so when we decided it was time to buy a car, it was only natural that we would see Sara, Craig and Darren again. We told them what we needed, and they provided... we weren't pressured to be upsold. Both Sara and Craig know the products so well, that we were confident that we had made the right choice. And Darren was very quick with setting up financing for us. We appreciate this because being a busy time of year, we didn't have time to waste, running back and forth to Regina from home. Sara kept us informed about the status of our command start that was to be installed and we thought we would have to pick up the Fusion the next day( which would have been an inconvenience), but it was actually ready before we had our shopping done on the same day! That made me smile! Thanks so much Sara, Craig and Darren! More

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My experience was excellent. I would recommend Capital Ford Lincoln Inc. because of the initial service I received on walking in the doors of this car dealership. Sara Tsang meet I would recommend Capital Ford Lincoln Inc. because of the initial service I received on walking in the doors of this car dealership. Sara Tsang meet me at the door and treated me royally. Her gracious and caring manner put me at easy and help to facilitate the sell of my automobile. Thank you, Sara. More

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No pressure car buying Sara's approach was exactly what we were looking for- laid back, patient, listened to what we were looking for, and kept our budget in mind. We had a Sara's approach was exactly what we were looking for- laid back, patient, listened to what we were looking for, and kept our budget in mind. We had a list of vehicles we wanted to look at, and Sara was so patient with us as we were making our decision. Absolutely no pressure was felt at any time. We loved working with her. Craig was great too, and took care of some of those final touches for us. We are very happy with the service we received. We would recommend Sara in a heartbeat. More

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Was a good experience thanks Was easy to navigate through and find the vehicle I wanted. Sara helped right away and made the process run smoothly. I was in the market for a vehicl Was easy to navigate through and find the vehicle I wanted. Sara helped right away and made the process run smoothly. I was in the market for a vehicle so didn't take much to convince me, but she assisted and made the process easy to follow along. I would recommend Sara to others. She was comfortable to work with. More

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