Samantha Alejo | Page 5

Samantha Alejo was informed, direct and polite! I purchased a new Honda Civic and recommend Samantha Alejo at Norm Reese Cerritos. No pressure just great information and her follow up continues afte I purchased a new Honda Civic and recommend Samantha Alejo at Norm Reese Cerritos. No pressure just great information and her follow up continues after the sale! Very professional! Also Michael Choi in Finance was most professional. Sara E. More

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Awesome Experience & Great Staff! I had an amazing experience working with the staff of this dealership. They were so friendly and easy going, they weren't pushy at all. They accommoda I had an amazing experience working with the staff of this dealership. They were so friendly and easy going, they weren't pushy at all. They accommodated me at every turn of the process. I could not ask for anything more. They were so helpful, honest, transparent, and fair. I would definitely go back to this dealership to get another car & definitely would recommend this place to friends and family. Easy Process, Great Pricing, & Great People. They took a process which is usually very stressful and made it such an easy one, I appreciated their efforts and time so very much. More

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The best overall Purchase experience Samantha Alejo came highly recommended by my son who purchased a Honda Clarity. My wife and I drove his and decided to purchase one. I texted Samanth Samantha Alejo came highly recommended by my son who purchased a Honda Clarity. My wife and I drove his and decided to purchase one. I texted Samantha. She worked with us and our schedule. She worked on her day off with me in the morning and later, in the afternoon, when my wife was able to be there. Samantha is the on-line fleet sales person. She is the best! More

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Car Buying without the haggling!!! Samantha was the best. She made the purchase very easy and quick considering it was Memorial Day. She did not try to sell me a car I wasn't interest Samantha was the best. She made the purchase very easy and quick considering it was Memorial Day. She did not try to sell me a car I wasn't interested in. Would definitely recommend this route versus driving up and dealing with a lot salesman. We had such a great experience with Samantha that we will be back in a couple of months for an Accord. More

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Excelente service Just bought my car this Saturday thank god Samantha showed up to help me and my dad. If any one wants to buy a car she’s the person to go to. Thanks y Just bought my car this Saturday thank god Samantha showed up to help me and my dad. If any one wants to buy a car she’s the person to go to. Thanks you Samantha alejo ! More

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Quick, hassle-free, and easy! Samantha Alejo was very knowledgeable and professional. She made it a pleasant buying experience. The financial advisor explained everything clearly Samantha Alejo was very knowledgeable and professional. She made it a pleasant buying experience. The financial advisor explained everything clearly and thoroughly as well. And we got free cupcakes! More

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I am back in a new car after 7 years of no wheels The reason was that I worked overseas and I didn't need a car that gathered dust. I wanted to buy a used Honda, but Samantha and Allen made a good c The reason was that I worked overseas and I didn't need a car that gathered dust. I wanted to buy a used Honda, but Samantha and Allen made a good case for leasing a new Civic with only $2K down. The more I looked into a lease, the more sense it made to have a new car under warranty. I needed a car and Samantha and Allen worked with me to bring the payments down to an acceptable level. Moreover, they listened to me as to what I wanted in a car. The Civic line has something for everyone, and I found the Civic Sport, which offered practicality plus enthusiast options like 18 in. rims, 2.0 liter Vtec engine, 4 wheel disc brakes and sport pedals. Honda cars are famous for reliability and I feel confident about going to work in a car that gets a second look. More

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A great car buying experience Everyone was super nice and friendly, especially Samantha Alejo in internet sales and Jeff Aoki in finance. They were both very patient and answered a Everyone was super nice and friendly, especially Samantha Alejo in internet sales and Jeff Aoki in finance. They were both very patient and answered all of my questions. Samantha was really helpful when looking for the car that I wanted. First we looked in one of their huge storage lots, but eventually they found it at another dealer, and big thanks to Samantha who personally drove out to West Covina to retrieve it. While we waited, my dad and I had lunch and wandered around a shopping mall called the Los Cerritos Center, that is located just on the other side of the freeway. It's in a really convenient location, and I believe they even provide a free shuttle to the mall from the dealers on Studebaker Drive. Loved the updated facility and the no-pressure experience. And to top it off, I got a great deal that I was extremely satisfied with. This was my second time buying a car from a Norm Reeves dealer, and I look forward to doing business with them again in the future. More

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First time buyer I received great service from Samantha. She helped me choose the best car for me as a first time buyer. She was able to answer all of my questions bef I received great service from Samantha. She helped me choose the best car for me as a first time buyer. She was able to answer all of my questions before and after purchasing. More

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Internet sales experience was great! The sales people I worked with were great. They were both very attentive to what I was looking for and needed and helped very much to get it done for The sales people I worked with were great. They were both very attentive to what I was looking for and needed and helped very much to get it done for me. Very caring. The finance department very lacking. Once you leave you can't reach for help with your contract concerns. I'm very disappointed with finance department they have been no help. More

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