Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Samantha Alejo
Samantha Alejo at Norm Reeves Honda Superstore Cerritos

Samantha Alejo

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
50 Reviews
4.8

50 Reviews

Write a Review

Industry Experience

6 yrs, 2 mos

Specialties & Trainings

Customer Service Expert

50 Reviews of Samantha Alejo

May 14, 2024

Dealership Rating
Employee Rating

Great we loved our finance guy too! !! Thanks so much will recommend to others. Thanks so much More

by victoriahumenik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork

Helpful
Report | Print

May 09, 2024

Dealership Rating
Employee Rating

EJ and Samantha were great to deal with . Overall great experience with them. Thank you. More

by anna.hanna71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eungjoo Yeon

Helpful
Report | Print
May 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! EJ and Samantha will be thrilled to hear about your positive experience. We appreciate your business and look forward to serving you again in the future.

May 05, 2024

Dealership Rating
Employee Rating

This dealership, the entire team, is truly outstanding. We've purchased multiple cars here and consistently had excellent experiences with the salespeople, upper management, and service depart More

by evserranoaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devon Fields , Manny in Service, Ray sales manager I have also had the opportunity to speak to general manager, Saul he is awesome!

Helpful
Report | Print
May 06, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued support and loyalty! We're thrilled to hear about your positive experiences with our team across departments. We appreciate your trust in us and look forward to serving you again in the future.

May 02, 2024

Dealership Rating
Employee Rating

They need to communicate with customers more. And explain the problem with the vehicle. Thank you More

by albertolopez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 03, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and understand the importance of communication. We'll ensure clearer explanations are provided in the future. Thank you for bringing this to our attention. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

April 27, 2024

Dealership Rating
Employee Rating

The buying experience was wonderful. Samantha was a pleasure to work with. Highly recommend Norm Reeves. The showroom and staff were excellent! More

by elcortez74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
Report | Print
Apr 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review! We're delighted to hear that Samantha and our team provided you with a wonderful buying experience. We appreciate your recommendation and hope to serve you again in the future.

April 06, 2024

Dealership Rating
Employee Rating

Easy scheduling and fast service , highly recommend. Clean and respectful Honda members would definitely go back . More

by byron40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Jose Magana, Mazen Abdeh

Helpful
Report | Print
Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Looking forward to serving you again in the future!

April 05, 2024

Dealership Rating
Employee Rating

Excellent services and quick , people are so friendly and help you to do yuo paperwork easily, thanks . More

by prisi935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz

Helpful
Report | Print
Apr 07, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Your satisfaction is our priority, and we appreciate your feedback!

April 02, 2024

Dealership Rating
Employee Rating

Great staff but the financial guys Sales staff are awesome from the beginning to finish More

by Donvanbui
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

Helpful
Report | Print
Apr 05, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about our sales team! We're always working to improve, and your feedback helps us do just that. We appreciate your business!

March 30, 2024

Dealership Rating
Employee Rating

Thanks Ty Trieu for giving all your efforts to help me purchasing an SUV so smooth and explain and setup everything I need to know. Special thanks to Samantha Alejo for being the first person to contact More

by Larrylam123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Allen Nouri, Ty Trieu

Helpful
Report | Print
Apr 01, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave us your review. We're glad to know that Ty and Samantha were able to take great care of you. Let us know what we can do to make sure your next visit is a 5-star experience!

January 27, 2024

Dealership Rating
Employee Rating

Samantha was being patient with me and help me with a good deal for my car of course with the help of Ray.. this is my #1 dealership and I'm recommending it to my friends and family. More

by ginwine27
Recommend Dealer
Yes

Other Employees Tagged: Samantha Alejo

Helpful
Report | Print
Jan 30, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Samantha and Ray provided you with an excellent car-buying experience. We appreciate your recommendation and look forward to serving your friends and family as well.

1
2
...
5

Dealership Inventory (673 Vehicles)

used 2021 Honda Accord car, priced at $22,998
2021 Honda Accord
used
Silver exterior
CVT
Front-wheel Drive
$22,998
View Details
used 2018 Honda CR-V car, priced at $19,998
2018 Honda CR-V
used
Black exterior
CVT
Front-wheel Drive
$19,998
View Details
used 2021 Honda Civic car, priced at $21,998
2021 Honda Civic
used
Blue exterior
CVT
Front-wheel Drive
$21,998
View Details
used 2022 Honda Civic car, priced at $26,998
2022 Honda Civic
used
White exterior
CVT
Front-wheel Drive
$26,998
View Details
used 2023 Honda Accord car, priced at $28,998
2023 Honda Accord
used
White exterior
CVT
Front-wheel Drive
$28,998
View Details
used 2022 Honda CR-V car, priced at $30,998
2022 Honda CR-V
used
Gray exterior
CVT
Front-wheel Drive
$30,998
View Details
View All Inventory