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Sam Heidel
400 Reviews
I've been working in the automotive industry my whole life and professionally since 2007. My hobbies are hunting/fishing/cars and spending time with my family. Toyota of Rockwall is the place to be!
Read moreDealership Experience
4 yrs, 10 mos
Industry Experience
17 yrs, 10 mos
Specialties & Trainings
ASE Master certified technician
Toyota Certified Service Professional
400 Reviews
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400 Reviews of Sam Heidel
June 11, 2025
Sam the assistant manager is amazing! The professionalism, kindness and over all experience is great! I trust Sam which is big when it comes to auto repair! The professionalism, kindness and over all experience is great! I trust Sam which is big when it comes to auto repair! More
by sylvialansing
Verified Customer
June 10, 2025
Courteous, polite and clean. Service was explained and using the text app outstanding on timing - thank you again for on time and excellent service. Service was explained and using the text app outstanding on timing - thank you again for on time and excellent service. More
by bretncyndiz
Other Employees Tagged: Lonnie Wade, Mick Schott, Kasey Boysaw
June 10, 2025
Good customer service with a quick waiting period. I will definitely recommend this dealership to others I will definitely recommend this dealership to others More
by philmlip
Other Employees Tagged: Mick Schott, Kasey Boysaw
June 08, 2025
This is by far the best and fastest dealership for service around. Would highly recommend to anyone. service around. Would highly recommend to anyone. More
by derekhawthorne16
Other Employees Tagged: Mick Schott, Kasey Boysaw
June 07, 2025
I waited almost a hour for an oil change never got a answer about sensor answer about sensor More
by cooperkyle
Other Employees Tagged: Mick Schott, Kasey Boysaw
June 06, 2025
The overall service was good. I had an appointment for an oil change, and the wait time was about an hour. I had a coupon which they honored which was great. However, when I went I had an appointment for an oil change, and the wait time was about an hour. I had a coupon which they honored which was great. However, when I went to pay, they had done a tire rotation, that I did not ask for, for an extra expense, which I was not expecting to pay. Which bothered me. I am old school, so my daddy always taught me to look at the bill to make sure the expenses are correct BEFORE I pay! Probably, a lost art, however a good skill to possess and pass on, so people are not taken advantage of. I went ahead and paid the bill without any exception, because he also taught me that a workman is worthy of his wages. However, with respect If I want my tires rotated, I will ask and pay for that service because I asked for it. I would NOT like for it to be assumed. Thank you for your time. More
by rosebutler777
Other Employees Tagged: Mick Schott, Kasey Boysaw
May 31, 2025
Mostly good! Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I pick Waited 10 minutes upon my appointment for someone to help me. I was only customer there. Greasy hand print on my right front seat bottom when I picked up, a/c not in for me. Everything else as expected. Staff super nice. More
by kandsmiles
Other Employees Tagged: Mick Schott, Kasey Boysaw
May 31, 2025
They didn’t text me about updates nor even told me when my car was ready for pick up my car was ready for pick up More
by fannypaccot9333
Other Employees Tagged: Mick Schott, Kasey Boysaw
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