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Lonnie Wade
Lonnie Wade at Toyota of Rockwall
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Lonnie Wade

Parts Specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.3
53 Reviews

Dealership Experience

10 yrs, 3 mos

4.3

53 Reviews

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53 Reviews of Lonnie Wade

April 26, 2024

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Employee Rating

I use this dealership for all of my cars. Toyota of Rockwall service department always takes care of me! More

by 913Micks
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Apr 29, 2024

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 25, 2024

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Toyota of Rockwall has always given us excellent service since we started using them 8 years ago! Everyone is courteous and helpful and their work has been “top drawer”! More

by twalksr
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Martinez

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Apr 26, 2024

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 25, 2024

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Toyota of Rockwall is vigilant and keeps after me about important maintenance. Thank you for protecting my investment, and I will see you soon, as my Tacoma will need another oil change: I'm putting the mi More

by larrypate479
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith, Nehemias Lopez, Sam Heidel

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Apr 26, 2024

Toyota of Rockwall responded

Lawrence, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall; we look forward to having you as a valued customer for many years!

March 20, 2024

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Service rep was extremely helpful and very knowledgeable I highly recommend Toyota of ROCKWALL for service needs More

by crewaz
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Recommend Dealer
Yes
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Mar 21, 2024

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 08, 2024

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We love Toyota of Rickwzl! We love our 2022 RAV 4. Everyone so attentive to their customers and their needs! Everyone is always so nice in sales, customer service and service c More

by linda.white_elmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Mick Schott, Ken Martin, James Brown, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw

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Mar 08, 2024

Toyota of Rockwall responded

Thank you, Linda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

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Awesome Facility and Awesome Staff. Will NOT disappoint! I've been shopping here since 2018. More

by powc1965
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Kevin McGuire, Sam Heidel, Kasey Boysaw

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Mar 01, 2024

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

January 20, 2024

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So so Not feeling good. Anyway so close to get the service. That is need for me More

by We
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Smith

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Jan 24, 2024

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 29, 2023

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Destroyed a stud, appointment went on way longer than necessary. Would not come again after the 2 year toyota care. More

by yu.chia.sun
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Recommend Dealer
No
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Jan 03, 2024

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 26, 2023

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Toyota/Rockwall have a very good group of people and atmosphere good knowledge of the problems that need to be corrected. I would recommend this dealership to all of my friends and family. More

by leroymathisjobs
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Thomas, Kevin McGuire

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Dec 27, 2023

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 01, 2023

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Very profeesional service. Excellent timing.Great customer service.Will continue to be a customer.yes. More

by rmoreno0615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josef Casares, Isai Nieto, Karissa Gutierrez, Becca Scott, Nehemias Lopez, Cesar Martinez, Carmelo Adorno, Vanessa Quinones

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Nov 02, 2023

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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