Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 3

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
319 Reviews
4.7

319 Reviews

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Dealership Experience

5 yrs

Languages Spoken

Cantonese Cantonese

English English

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319 Reviews of Sam Chau

March 10, 2024

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Employee Rating

Friendly and knowledge. Was able to get us in and out without over complicating the car buying process. More

by Tony Moore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Mar 11, 2024

Westside Lexus responded

Tony, we're glad to know you had a smooth and efficient car-buying experience at Westside Lexus. Thanks for the positive feedback!

March 02, 2024

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Very professional and easy to work with. Lauren work hard to determine our requirements and finding the right car for us. More

by dave.haynes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Mar 04, 2024

Westside Lexus responded

Dave, it's great to know Lauren was able to help find the perfect car for you at Westside Lexus. We appreciate your feedback and look forward to assisting you in the future!

March 01, 2024

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Great and easy process. Very transparent process. Would definitely recommend them to purchase a car. More

by Lclark3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Mar 01, 2024

Westside Lexus responded

Thank you for reviewing Westside Lexus! It was so kind of you to share your experience getting a new car. We're always here to help!

February 18, 2024

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Salespeople were nice. Financing person was pushy and not happy that we didn’t purchase any extra warranty items and immediately made comments. More

by namastewyze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Feb 19, 2024

Westside Lexus responded

I'm sorry to read about your experience with our financing team. We aim for a comfortable and respectful environment for all customers, so it's disappointing to learn we fell short in this instance. If you're open to discussing this further or have any other concerns, please don't hesitate to reach out directly. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

February 13, 2024

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5 star service from start to finish. I appreciate Ben, Tim and Sam all so very much as they made this transaction as easy and painless as possible. From paperwork to delivery of the car. More

by elle.hill
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher, Ben Stephens

Feb 14, 2024

Westside Lexus responded

Elle, we're delighted to know that Ben, Tim, and Sam made your experience at Westside Lexus smooth from start to finish. We appreciate the 5-star review! Enjoy your new car!

February 11, 2024

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very professional friendly staff. provided lots of information and kept informed. felt well respected and not just buying a car More

by JDINKIN
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki

Feb 12, 2024

Westside Lexus responded

We're delighted to know that our team at Westside Lexus made you feel respected and well-informed throughout your car-buying process. Thanks for the positive feedback! Enjoy your new ride!

February 08, 2024

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I am satisfied with the quality of service and enthusiastic support of Mr. Hai Do, More

by hoadung2812
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hai Do

Feb 08, 2024

Westside Lexus responded

We are pleased to hear that you are satisfied with the quality service we provide and our friendly approach! Thanks for sharing your positive feedback with us here at Westside Lexus!

January 21, 2024

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We’ve bought several cars from Shakira at Westside and have always been treated fabulously. We appreciate the level of care we get at this dealership. More

by tmmoran
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, Shekhar Shroff

Jan 22, 2024

Westside Lexus responded

We're so glad to know you've had consistently great experiences with Shakira and our team at Westside Lexus. We appreciate your loyalty and look forward to serving you again in the future!

January 20, 2024

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The sales Professionals were accommodating, friendly, and patient. I asked many questions and was assured they were available if I had future queries. Also, the location is easily accessible and offers a com More

by FAPOND
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers

Jan 22, 2024

Westside Lexus responded

We're so glad to know that you've been with us since 2002 and still find our service accommodating, friendly, and patient. Your continued support for Westside Lexus means a lot! We'll always be here if you have any more questions in the future.

January 15, 2024

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Came back to by another vehicle from Westside because of the great customer services and no hassle. More

by LIZCASTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

Jan 15, 2024

Westside Lexus responded

Thanks so much, Liz, for your loyalty - it means the world. We look forward to your next visit to Westside Lexus and hope you enjoy the ride!