"Nautilus purchase "
Very professional and customer oriented. Diane went over and above my expectations during my new car purchase. I have dealt with Ryan and Steve over the years and they are exceptional. Extremely satisfied.
"Once again I’m happy"
I have purchased many vehicles from white oak and once again I’m extremely happy with experience. Always a pleasure to deal with the staff
I never bought a car in my life, and I wanted my first time to be special. I talked to different dealers before I met Raul, but call me old fashioned, it just didn't feel right. Raul made my first time something special, something that I know I won't regret.
He guided me through the process with great support and sensitivity.
also the other staff was friendly and a minor problem at my pre-owned car, which I noticed during the first week, was solved professionally
"Straight forward and professional"
Expensive labour but honest to the point, first time ever Ive been to big dealer and was impressed, they got themselves a customer, I will dump all the randoms scammer mechanics I go for service
"Fantastic sales staff!"
- Big fan
Gautam was so patient and helpful in helping us his knowledge and expertise was astounding and he was the sweetest guy .... no pressure at all!
Other Employees Tagged:
"whiteoak services "
- KarenAnne 987
I have been taking my car to this dealership since I purchased my car. I found they treat me well and explain the challenges concerning my car whether it is simple maintenance or repairs. The service manager Steve Ledrew had always taken extra time with me and helps me understand any issues.I also appreciate that they have longer hours and are open on a Saturday as when you work full time there are far more extra hours that you can work with. In addition, I am aware that friends will tell me that I pay more as my car is serviced at the dealership, however I feel safer as I believe that Ford will stand behind the work performed on my car. I would hope that when I am ready to purchase my next car, that the number of years of support at this dealership could be taken into consideration. I will await any response.
"Superior customer Service"
I had taken my Lincoln in for a engine repair and the staff was amazing very friendly and extremely helpful. I was given a free loaner car to drive and was called with updates to let me know how the repair was coming along and when my car would be ready. For such a stressful time they seemed to have taken the stress out and actually made this a pleasant experience. I am now taking both my Lincoln’s to White Oak for service and I would highly recommend them to anyone who wants piece of my and personal and professional service!
"Amazing Customer Service!"
The staff at Whiteoak Dealership are always pleasant and are great do deal with. I would not hesitate to recommend Whiteoak Dealership to any of my friends and family! I have been dealing with them for almost 25 years and have had not one complaint about their service to any of the vehicles that I had.
"Terrible place be it service or buying. Oh! not again"
Never responds to phone calls, Inadequate number of service staff. Service manager is the same do not respond. Very rude. Quality of service, better not to speak.
I feel punished owning a Ford Vehicle for the first time. They even do not deserve on star rating.,
Other Employees Tagged:
, Service Manager, The call receptionists
- kat 4029
Ryan was professional listening to my concerns, kept me informed as vehicle was being looked at. Very timely repair and clearly explained issues and the resolution of the issues.