Russell Abate

Just over a year ago, I purchased a vehicle from Pellegrino. Nice people, but made the process more difficult than it had to be. Last fall, I found out the tires were dry rotted. Why were the tires Pellegrino. Nice people, but made the process more difficult than it had to be. Last fall, I found out the tires were dry rotted. Why were the tires not updated from the originals before sale? So that was an unnecessary $1600. Fast forward to today when I took my Jeep in for an OIL CHANGE. I received an oil change, tire rotation, air filter, cabin filter, and new wiper blades (along with a brake check, which they told me was standard anyway). They also wanted to sell me on an injection line flush for $299. Was told the price would come in under $600 before tax, so I declined the flush for now, which should’ve put my price at just under $300 before tax. They came out with a bill for $434.10, and the rep had the gaul to tell me he knocked a few dollars off the filters for me. Wha I’ve learned from Pellegrino is they know how to talk, act shady, and hold zero accountability for themselves. I say this with confidence after a few transactions with them now. Sadly, I will not be returning to this dealership for anything. Scam artists, and it’s not right. Hopefully those who need to see this, see it. A crap operation. My advice, just tell the xxxx truth to people and have some integrity. They just lost a sale on a new vehicle for my son’s graduation. Thank you. More

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Had a great experience. Jennifer was wonderful to work with, right down to making sure my phone was paired before I left ! Jennifer was wonderful to work with, right down to making sure my phone was paired before I left ! More

by LIL1062 Verified Customer Verified Customer

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Been dealing with Pellegrino for 20+ years. I can truly say this group is like family. Every time I visit for service Jim and his team are always there to help. A true honest explanation is alw I can truly say this group is like family. Every time I visit for service Jim and his team are always there to help. A true honest explanation is always given regarding the service that needs to be performed and the time it will take. I can say when I leave, Jim has made me a little smarter sharing his knowledge and expertise. More

by Geneon66 Verified Customer Verified Customer

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Great Dealership from parts, service and sales. They are like family. Trust them to maintain my vehicles and keep me safe on the road! They are like family. Trust them to maintain my vehicles and keep me safe on the road! More

by vbaldino34 Verified Customer Verified Customer

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Great job as always. Thanks to Jim,Julie and Brenda for a great job, see ya real soon Thanks to Jim,Julie and Brenda for a great job, see ya real soon More

by BHASTINGS153402 Verified Customer Verified Customer

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Great group of people to work with when getting a vehicle from Pellegrino! Patrick Brown is an excellent frontman for the organization. If I get another Jeep, it will be my first stop. from Pellegrino! Patrick Brown is an excellent frontman for the organization. If I get another Jeep, it will be my first stop. More

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World class service with world class speed! I was there for an oil change (they added a software update I was unaware of) and they beat my quoted wait time by at least 30 minutes. Thanks again I was there for an oil change (they added a software update I was unaware of) and they beat my quoted wait time by at least 30 minutes. Thanks again Pellegrino Team. More

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Fantastic group of people, they always make us feel like family!!!. I would recommend this dealership to anyone looking for a car or truck. family!!!. I would recommend this dealership to anyone looking for a car or truck. More

by GeoT Verified Customer Verified Customer

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I purchased my Jeep Compass lease. Patrick, Anthony & Brian explained all the terms, with exceptional honesty and integrity I highly recommend Pellegrino-Chrysler Jeep. Patrick, Anthony & Brian explained all the terms, with exceptional honesty and integrity I highly recommend Pellegrino-Chrysler Jeep. More

by CPALERMO0 Verified Customer Verified Customer

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Always a pleasure to deal with. Fantastic people who do great work. They service all four of our jeeps and never a problem Fantastic people who do great work. They service all four of our jeeps and never a problem More

by SHAYMANCPA Verified Customer Verified Customer

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