"Russ was a pleasure to deal with. I’ve known him for many..."
Russ was a pleasure to deal with. I’ve known him for many years!!! I worked with Russ in Napanee at the GM dealership. Got a great deal.
"A welcome and refreshing experience"
I was greeted upon my arrival, made comfortable and given the options of which vehicle I may be interested in. The purchase and procedure went so smoothly and a pleasure to talk with the staff. I started with an email and then that led me to travelling to their dealership and finding the car I was hoping for. Big thanks to Lori Conroy, Russ Trottman and Scott Manley.
"Personable and comprehensive"
Russ Trottman is a very friendly and knowledgeable salesperson not just interested in making a sale but truly interested in knowing you and helping you if he can. We have purchased many vehicles over the years and this is our first diesel. Right out of the gate Russ made sure we understood everything a first time diesel owner needs to know. He is an experienced diesel owner himself. He is also a very interesting and personable guy you will be happy to get to know. In fact, everyone we met at the dealership were very friendly and helpful and we are looking forward to returning to Belleville Dodge Chrysler Jeep for the servicing of our new RAM 1500 Classic diesel.
"Knowledgeable and Efficient!"
The sales representative approached us within moments of our arrival....conveyed his interest
in wanting to know what 'our' wishes and thoughts were on a potential purchase.
Russ Trottman listened, did not make any strong overt attempt to 'upgrade' us....only mentioned
options, but within almost seconds found us a vehicle within the framework and guide lines we'd
requested. This was quickly followed up by an introduction to, and subsequent comfortable
financial arrangement with his colleague, Lori Conroy....who was most accommodating and
at her encouragement we were able to secure a comfortable long term service agreement.
(,,,,if you people can get all that into 25 words....'go for it'!)
"Top notch service! Go see the farmer! He put me in my..."
Top notch service! Go see the farmer! He put me in my dream truck, he is the man to see if u want your dream truck too!
"salesman Russ very good at his job no issues"
no issues all went well sent 2 emails after sale no reply sort of sad that before sales replied after sale no reply not happy
RUSS AND ANDY WERE VERY HELPFUL AND FRIENDLY. MY NEW PACIFICA IS JUST WHAT I WAS LOOKING FOR. THE SERVICE DEPARTMENT LOOKS TO BE GREAT.
"Russ Trottman and Lori Conroy "
Lori Conroy and Russ Trottman could not have made me feel more comfortable and at ease. I did not feel I was bein pressured to purchase at all. I had a couple of laughs with Lori and Russ during my time at the dealership. I was surprised that they had my vehicle ready to pick up the same day that I purchased cleaned and detailed . I would highly recommend to purchase a vehicle from this dealership from the experience that I had with Lori and Russ. I will certainly pass this information along with the people that cross my path in the future , which I hope will lead to more sales for your dealership. I hope the service of the vehicle in the future meets the experience I had during my purchase. Thank you once again to Lori and Russ for your help. R. T.
"The staff were very helpful and friendly and had a great exp"
Had a great experience the staff was very helpful and friendly the place was very clean the salesman was great and explained the vehicle options and had great test drive we ended up buying
After seeing some of the deals they were offering I stopped into the dealership for a test drive. I met Russ and he was very helpful. I ended up buying the vehicle. The staff at the dealership were very helpful throughout the hole experience. It was my first experience with this dealership and I would definitely buy there again