Russ Millard
Russ Millard at Bill Jacobs BMW
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Russ Millard | Page 3

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
30 Reviews
4.9

30 Reviews

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30 Reviews of Russ Millard

August 24, 2023

Dealership Rating
Employee Rating

Great folks to work with and made the process easy and transparent. Russ and Husain are great to work with! More

by JTumbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: HUSAIN SHEIKHANI

Aug 29, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 20, 2023

Dealership Rating
Employee Rating

Bill and Russ helped me with the new lease and both of them were simply "AWESOME". I would strongly recommend these two gentlemen. More

by ali mahmood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Aug 28, 2023

Bill Jacobs BMW responded

Hi Ali, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

July 19, 2023

Dealership Rating
Employee Rating

Purchased a car from Bill Jacobs yday. It was a great experience over all. Russ was patient, knowledgeable and customer centric. He helped us with all our questions and helped us a great More

by anirudh.raguram712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2023

Bill Jacobs BMW responded

Hi Anirudh, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

July 04, 2023

Dealership Rating
Employee Rating

My husband and I just had an amazing experience working with Russ and Christian at Bill Jacobs BMW. They both were very knowledgeable, helpful, and great to work with. We bought our very first 2023 BMW X More

by JD_Enyeart
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Jul 05, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2023

Dealership Rating
Employee Rating

Excellent experience, highly recommended. Russ and the team at Bill Jacobs took excellent care of me during my recent x7 purchase. I could not be happier. More

by john
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Jun 22, 2023

Bill Jacobs BMW responded

Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2023

Dealership Rating
Employee Rating

I had a fantastic experience working with our sales rep Russ Millard at Bill Jacobs BMW in Naperville. He was very patient in answering all of my questions. He also helped me figure out the best options ba More

by KBERRYHILL
Sales Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Bill Jacobs BMW responded

Hi Kberryhill, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Dealership Rating
Employee Rating

The best BMW dealership in the Chicagoland area. Would recommend to everyone if you are looking to purchase to service a BMW More

by ivank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendon Chervinko

Jun 20, 2023

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

May 23, 2023

Dealership Rating
Employee Rating

Russ was great, I came in without a specific car in mind, and walked out with a beautiful X2 at a great price. More

by james millette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI

Aug 19, 2023

Bill Jacobs BMW responded

Hi James, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2023

Dealership Rating
Employee Rating

I highly recommend working with Russ Millard if you are in the market for a new vehicle. He went above and beyond to make sure we were completely satisfied with our new vehicle. He was very knowledgeable a More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2023

Bill Jacobs BMW responded

Hi Rob, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

May 20, 2023

Dealership Rating
Employee Rating

Many thanks to Russ Millard and the team at Bill Jacobs BMW. I was in the market for Certified Pre-Owned BMW and they helped me find the perfect match for what I was looking to buy. My BMW 530i is fabulo More

by bwheatley4
Recommend Dealer
Yes
Aug 19, 2023

Bill Jacobs BMW responded

Bwheatley4, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to your next visit! Take care!

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