Ruben Arcila
Ruben Arcila at DCH Brunswick Toyota

Ruben Arcila

General Sales Manager

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

4.6
18 Reviews
4.6

18 Reviews

Write a Review

Dealership Experience

1 yr, 4 mos

Industry Experience

22 yrs, 4 mos

Languages Spoken

Spanish Spanish

18 Reviews of Ruben Arcila

May 30, 2024

Dealership Rating
Employee Rating

Awesome place to buy a vehicle - it was a painless process. Lots of thanks to Ruben and Jason! Very professional and detailed. I will definitely continue to lease /buy my vehicles from DCH Brunswick T More

by Lmelian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. Ruben, Jason, Mohamed, Hesh, and our team appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 23, 2024

Dealership Rating
Employee Rating

Not honestly bad behavior proudly not standing on the word lie in the customer before deal something else after deal done and then they are something else More

by QASIM1379
Recommend Dealer
No
Jun 01, 2024

DCH Brunswick Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 22, 2024

Dealership Rating
Employee Rating

Exelent customer service. Outstanding I will refer friends and family. Congratulations to all staff 5 stars More

by anagabrielmejia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2024

DCH Brunswick Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 01, 2024

Dealership Rating
Employee Rating

Very helpful and accommodating staff. They were patient and willing to work with us to get the best deal. They have a great selection of high quality vehicles More

by LINAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 18, 2024

Dealership Rating
Employee Rating

She is excellent Very informative and very helpful. We will certainly be back for our next car More

by amessiha052392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

DCH Brunswick Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 17, 2024

Dealership Rating
Employee Rating

I worked with Nirav on my recent car purchase. He was knowledgeable about the different cars I was interested in, and helped me to make an informed choice that met the needs of my lifestyle and bu More

by Diane.dispenza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

DCH Brunswick Toyota responded

It's great to hear that Nirav and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 13, 2024

Dealership Rating
Employee Rating

Willing to listen to my requests and offered helpful suggestions. She was a pleasure to work with. I would happily recommend both Ava and DCH Brunswick Toyota. More

by LINDACHEWNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2024

DCH Brunswick Toyota responded

Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Linda, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

January 16, 2024

Dealership Rating
Employee Rating

Online price vs actual price was a $6k difference, would not stand by online price. Refused to sell vehicle for price listed on there website. Terrible place and will not return! Also, they refuse to giv More

by Golfer201704
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Tung Lee

Jan 20, 2024

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Dealership Rating
Employee Rating

Reasonable waiting time when don’t have an appointment. Great customer service and very clean areas. More

by Patricia Escandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Mancipe

Jan 16, 2024

DCH Brunswick Toyota responded

Thank you for your very kind review, Patricia. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

January 16, 2024

Dealership Rating
Employee Rating

Excellent service. Like very much when service dept. Sends pictures of the work they are doing ! Worry free ! More

by svs1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. Bob, Mohamed, and our team appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

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