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Rich Mootz
Rich Mootz at DCH Brunswick Toyota
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Rich Mootz

Service Director

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.8
91 Reviews

Dealership Experience

27 yrs, 3 mos

Industry Experience

44 yrs, 5 mos

4.8

91 Reviews

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91 Reviews of Rich Mootz

May 25, 2024

Dealership Rating
Employee Rating

God god god god god god god god god god god God god God God god More

by ERIC.GHAFTEXT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson, Gary Peralta

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May 24, 2024

Dealership Rating
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Excellent service on timely manner with full video report and Kevin my service advisor is always helpful . More

by Dipen66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo, Mohamed Rizvi, Adriana Rojas, Kevin Scesney, Mike Olson, Kervis Reyes, Gary Peralta, Geoffrey Suasnavas

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May 21, 2024

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These guys are on the ball. They were prompt, knowledgeable and very polite. Can't ask for better than that!! More

by jim.ste.acy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Olson, Steven Taveras

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May 19, 2024

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Outstanding customer service! Very well known employees, no waiting very courteous and friendly … love this location in route 1 More

by SANDRARNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas

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May 19, 2024

DCH Brunswick Toyota responded

Hi Sandra: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 14, 2024

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Employee Rating

Good cars I love my second Toyota my ex have a Toyota truck for Twenty years now thanks Toyota More

by Brijmati lakeram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson, Kervis Reyes, Steven Taveras, Richard Venerus, Gary Peralta, Geoffrey Suasnavas

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May 15, 2024

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 08, 2024

Dealership Rating
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Everything was fine. I'm very satisfied with the service. Everything was done in a timely manner. More

by sadlerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2024

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Rich was able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 07, 2024

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Employee Rating

Scheduling an appointment was very easy, I was taken on time and my car was ready to go in a timely manner. Everyone was professional, polite and helpful! More

by BARBARACORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Swenarton

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May 07, 2024

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, Barbara, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 06, 2024

Dealership Rating
Employee Rating

Paul and the dealership was excellent. Paul was kind, professional, and knowledgeable of his scope of work. I would definitely recommend friends and family to this dealership to have their More

by alawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Paul Swenarton, Mike Olson

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May 06, 2024

DCH Brunswick Toyota responded

Thank you so much for your kind words for Paul and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 06, 2024

Dealership Rating
Employee Rating

My Service Advisor- Steven T. has been very helpful&works tirelessly to make sure the care of my vehicle remains in top road-ready shape. Steven T. and Service Director- Rich Moot More

by Theresa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo, Adriana Rojas, Andre Stith, Lisa Devivo, Mike Olson , 💎Special Thanks To:⭐⭐⭐⭐⭐💯Service Advisor: Steven Tavares; Gary; Kervis; Nancy in Finance; Juan@vehicle checkin and DCH Technicians. They ALL are courteous&respectful&helpful. Thank you!

Helpful 1
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May 06, 2024

DCH Brunswick Toyota responded

Hi Theresa: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 06, 2024

Theresa C. responded

💎Thank you Lisa for all your responses and replies to all my surveys, texts and calls. You're Awesome!! 🤗🎉

May 05, 2024

Dealership Rating
Employee Rating

Professional workers, clean service and work area. Like Technician showing work with Video. Confident with future services. Will be done properly. More

by Jrr7674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

Helpful
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May 06, 2024

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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