Rich Mootz
Rich Mootz at DCH Brunswick Toyota
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Rich Mootz | Page 2

Service Director

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.8
93 Reviews

Dealership Experience

27 yrs, 4 mos

Industry Experience

44 yrs, 6 mos

4.8

93 Reviews

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93 Reviews of Rich Mootz

May 06, 2024

Dealership Rating
Employee Rating

My Service Advisor- Steven T. has been very helpful&works tirelessly to make sure the care of my vehicle remains in top road-ready shape. Steven T. and Service Director- Rich Moot More

by Theresa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo, Adriana Rojas, Andre Stith, Lisa Devivo, Mike Olson , 💎Special Thanks To:⭐⭐⭐⭐⭐💯Service Advisor: Steven Tavares; Gary; Kervis; Nancy in Finance; Juan@vehicle checkin and DCH Technicians. They ALL are courteous&respectful&helpful. Thank you!

May 06, 2024

DCH Brunswick Toyota responded

Hi Theresa: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 06, 2024

Theresa C. responded

💎Thank you Lisa for all your responses and replies to all my surveys, texts and calls. You're Awesome!! 🤗🎉

May 05, 2024

Dealership Rating
Employee Rating

Professional workers, clean service and work area. Like Technician showing work with Video. Confident with future services. Will be done properly. More

by Jrr7674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

May 06, 2024

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 03, 2024

Dealership Rating
Employee Rating

Thank You DCH Brunswick Toyota@Maintenance&Service Dept. Everyone here are Phenomenal! The overall work done on service&repairing my vehicle is great! Special Thanks to Steven T. and Rich M. for their excel More

by Theresa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Andre Stith, Mike Olson , Thanks To:⭐⭐⭐⭐⭐💯Service Advisor: Steven Tavares; Gary; Kervis; VIP Cord. Michele Mupo; Nancy in Finance; Juan@vehicle checkin and DCH Technicians.

May 03, 2024

DCH Brunswick Toyota responded

Theresa, thank you for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

Dealership Rating
Employee Rating

From beginning I always select DCH Brunswick Toyota service is excellent I recommend staff nature is very nice More

by jigar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

May 02, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

Dealership Rating
Employee Rating

Efficient easy to make schedule staff are courteous and reliable the dealership are helpful and informative More

by FDZALDIVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 01, 2024

Dealership Rating
Employee Rating

Outstanding group of people that I’ve dealt with for three vehicles from this dealership More

by JKOLIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Devivo

May 02, 2024

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 30, 2024

Dealership Rating
Employee Rating

My vehicle was given back to me from the service in the far worse condition that it came in for service. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 04, 2024

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 29, 2024

Dealership Rating
Employee Rating

Very satisfied with the service and safety inspection. The was completed in a timely manner More

by KMOORE9V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andre Stith

Apr 29, 2024

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

Dealership Rating
Employee Rating

I felt very relaxed in your new dealership, while waiting for my car getting serviced by your friendly, competent workers. Thank you. More

by JSHIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

April 27, 2024

Dealership Rating
Employee Rating

Service of the car was very good. However, this EV is very new and I had many questions to ask. Every time I asked how 12V auxiliaries battery is charged but body gave satisfactory an More

by vasunil25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Scesney, Mike Olson

Apr 29, 2024

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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