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Ronald Stevenson
Ronald Stevenson at Niello Volkswagen

Ronald Stevenson

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
206 Reviews
4.9

206 Reviews

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206 Reviews of Ronald Stevenson

October 04, 2025

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Employee Rating

Everyone at this dealership goes out of their way to make sure you are happy and comfortable with the whole experience of getting your car serviced More

by ELAINE7622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel

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Oct 04, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 26, 2025

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I truly appreciate this dealer experience as it was elevated to a level expected at luxury dealers making this effort very genuine and much appreciated. More

by gerald.j.berg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 13, 2025

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Exceptionally great customer service! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! More

by LPATTERSON729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Kamal Singh, Jason Black

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Sep 13, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 12, 2025

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Ron always exceed customers expectations. Always helpful. He waited for me after hours to pick up my car. More

by Bebe23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 12, 2025

Dealership Rating
Employee Rating

Ron was amazing. Clear, concise, and professional. He wasted no time, but I enjoyed every moment I spent with the man. More

by Adam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 12, 2025

Niello Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 30, 2025

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Employee Rating

Very Professional advisors, friendly atmosphere, very clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue More

by rcapet77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Scott Russo, Brandon Lamb, Travis Cole, Brent Cooper

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Aug 30, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 07, 2025

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Employee Rating

It was my first time at Niellos as we just got our 2022 Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! More

by kirkarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Wirth, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel

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Aug 07, 2025

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 18, 2025

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Employee Rating

Very courteous, Te video summary of the car inspection was very helpful. The valet service is especially appreciated given the how far we live from the dealership. More

by WJSTARRJ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Niello Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 17, 2025

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Employee Rating

Outstanding Customer Service. Attentive and supportive of my needs. Excellent communications as to the status of my vehicle and the repairs. Great experience! More

by TALBRECHT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Lamb , Terry Caudle

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Jul 17, 2025

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

July 12, 2025

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Employee Rating

Excellent first time customer service. Nielo is now our VW dealer of choice. Very impressed. More

by kdraper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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