Roland Felipe
Roland Felipe at Southern Nissan Chesapeake
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Roland Felipe | Page 9

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.9
142 Reviews
4.9

142 Reviews

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142 Reviews of Roland Felipe

May 03, 2024

Dealership Rating
Employee Rating

They were courteous, gave me an estimated time of when my automobile would be ready, but I was happy it took less time. More

by VPUREFOY614
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

May 03, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2024

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Employee Rating

Appreciated the competent and courteous personnel. They kept me apprised of the status and progress of my car More

by sandybill87
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

May 08, 2024

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 02, 2024

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Employee Rating

They do not honor 3month /3000 mile warranty. Will not purchase anything from them again. Bought a used Subaru Accent, returned the car one week later and was told I needed to take the car to Su More

by BOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 02, 2024

Southern Nissan Chesapeake responded

"BOLO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

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I have no complaints. I was in town visiting a friend, and this was my first visit and it was great. More

by EUGENIA301223
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 02, 2024

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 02, 2024

Dealership Rating
Employee Rating

Kept me informed with everything. Made sure to give updates and had the work done relatively quick. More

by Jthorne11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2024

Dealership Rating
Employee Rating

The service at the dealership is ok. The reason I return is because of how friendly Roland is. More

by R
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 02, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

May 02, 2024

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Employee Rating

Staff is very professional. Ms. M’Tazi Payne was excellent at explaining everything in simplest terms, which is very important to me. More

by cpaige36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

May 03, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 30, 2024

Dealership Rating
Employee Rating

What I love about Nissan dealership They always on time And let me know what I need to get done I love her energy and smile,, Thank you miss Payne For being there for me! More

by luvofmylife757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

May 01, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2024

Dealership Rating
Employee Rating

On time service. Excellent performance..work completed in a timely. manner.. I will definitely be back More

by sidsidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

May 01, 2024

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 27, 2024

Dealership Rating
Employee Rating

I like the customer service aspect of your team. They make your visit personal able. More

by JPOYNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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