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Roland Felipe

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Roland Felipe

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Roland Felipe | Page 8

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8

109 Reviews

Overview Reviews (109) Inventory (369)

4.8

109 Reviews

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109 Reviews of Roland Felipe

April 23, 2024

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Employee Rating

Thank you for the great service. It was fast and affordable. See you in the near future... It was fast and affordable. See you in the near future... More

by CWEST1171W

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Preston

Helpful 0

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 23, 2024

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Good customer service, explain everything on the inspection, just didnt like the waiting time for service is 2hr inspection, just didnt like the waiting time for service is 2hr More

by hillisha21

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2024

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Employee Rating

M’Tazi is the best service advisor there! Goes above and beyond to help and is knowledgeable. Goes above and beyond to help and is knowledgeable. More

by poetess91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

Helpful 0

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 23, 2024

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Employee Rating

I have always liked this de art let. They are competent and deliver as promised. They are competent and deliver as promised. More

by saucer.ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

Helpful 0

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 21, 2024

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Employee Rating

very friendly, attentive and efficient. Good listeners with good follow up questions. work was performed on time. Good listeners with good follow up questions. work was performed on time. More

by steven.carl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 21, 2024

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Great experience. The service writer was professional and extremely. knowledable..he is the reason I will be returning. The service writer was professional and extremely. knowledable..he is the reason I will be returning. More

by NONE23

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Quan Moore, Kym Bowen, Lisa Wolf, M'Tazi Payne

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 19, 2024

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Employee Rating

Great dealership have no problems with D*** excellent service. Very prompt and professional. Ook to the horizon, get all directions. service. Very prompt and professional. Ook to the horizon, get all directions. More

by Teamore03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

Helpful 0

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 19, 2024

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Employee Rating

Taz and her team was amazing. They was able to service two (2) of my vehicles in record time. Her "assistant" (Rolando)was attentive, receptive, and courteous to my needs. His man They was able to service two (2) of my vehicles in record time. Her "assistant" (Rolando)was attentive, receptive, and courteous to my needs. His mannerisms were impeccable, it's just GREAT to get outstanding customer service and not feel uncomfortable/uneasy. More

by a.dixon6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

Helpful 0

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Apr 19, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 19, 2024

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Employee Rating

Timely and do what they said would be done. Was ready is a timely manner. Thanks Was ready is a timely manner. Thanks More

by DGRIFF_43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 24, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2024

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I just want to say I’m very happy with their service. I thank you I thank you More

by ljpatillo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: M'Tazi Payne

Helpful 0

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Apr 18, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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Roland Felipe | Page 8

Service Advisor

Southern Nissan Chesapeake

109 Reviews of Roland Felipe

Dealership Inventory (369 Vehicles)

Had a great experience?Spread the word.

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