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Roel Ortiz
502 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 3 mos
Industry Experience
10 yrs, 3 mos
Languages Spoken
English
Spanish
Employee Video
502 Reviews
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502 Reviews of Roel Ortiz
May 24, 2023
My husband and I had the pleasure of working with LaMarcus on our recent purchase. This was our first buying experience utilizing Dallas Lease Returns and the process was seamless. LaMarcus was a g LaMarcus on our recent purchase. This was our first buying experience utilizing Dallas Lease Returns and the process was seamless. LaMarcus was a gem to work with. He was intentional in his communication and worked to ensure that he developed a relationship vs treating us as a transaction. He listened to our needs, was responsive to our questions and followed up without fail. If you are looking for the ultimate "luxury dealership experience" then check out Dallas Lease Returns and ask for LaMarcus! More
by tonyarstover
Other Employees Tagged: LaMarcus Reed
April 08, 2023
Dallas Lease Returns had an easy car purchasing process. Not to mention, Eric Taylor and the rest were very helpful and insightful. Would definitely come back again! Not to mention, Eric Taylor and the rest were very helpful and insightful. Would definitely come back again! More
by robertrubio23
Other Employees Tagged: Eric Taylor
March 28, 2023
Great customer service , would deff recommend to family member/ friend or anyone wanting to purchase a car. Thank you member/ friend or anyone wanting to purchase a car. Thank you More
by Jacquelinec822
Other Employees Tagged: Eric Taylor, Parveen Rajendran
March 22, 2023
This is our 2nd purchase from Blanca and truly enjoy the experience. Having been in the retail business for over 50 years, it’s always about taking care of your customer. Blanca and the family at DLR genuin experience. Having been in the retail business for over 50 years, it’s always about taking care of your customer. Blanca and the family at DLR genuinely share that value with honesty and integrity! More
by bz
Other Employees Tagged: Blanca Benitez
March 13, 2023
I worked with Eric and Chris on purchasing my new truck. The process was haggle free and very straightforward. I will be coming back for any future purchases. Everyone was extremely friendly and helpful and The process was haggle free and very straightforward. I will be coming back for any future purchases. Everyone was extremely friendly and helpful and I never felt any pressure! Would highly recommend. More
by Keary
Other Employees Tagged: Chris Mikell, Eric Taylor
March 02, 2023
Dallas Lease Returns is top notch. Chris Mikell took great care of us and ensured we had an award winning experience. Dallas Lease Returns is my go to for all of my vehicle purchases. Chris Mikell took great care of us and ensured we had an award winning experience. Dallas Lease Returns is my go to for all of my vehicle purchases. More
by ta_smith02
Other Employees Tagged: Chris Mikell
February 28, 2023
Polite, professional, on time. They treated me like a human and not just a number. They treated me like a human and not just a number. More
by isaacbennett17
Other Employees Tagged: Bobby Nicholson
February 17, 2023
I had a great experience with this dealership. They sell high quality vehicles with great service. Chris Mikell was a pleasure to work with throughout the process. They sell high quality vehicles with great service. Chris Mikell was a pleasure to work with throughout the process. More
by John
Other Employees Tagged: Chris Mikell
February 12, 2023
Very great customer service! ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to buy a car! More
by jesus escudero
Other Employees Tagged: Kris Gaerlan, Blanca Benitez
