Rodney Wallace

Capital Toyota, Inc. responded

Thank you for sharing your feelings with us. We never want any of our guests to feel unheard or discouraged from leaving an honest review. Your experience and feedback are very important to us, and we’d love the chance to better understand what happened so we can make it right. Please reach out to us directly at 423-892-0661 so we can listen and work toward a resolution.

Capital Toyota, Inc. responded

Thank you for your kind words! We’re so glad to hear our team’s attention to detail and friendly service made a great impression. Our advisors and sales team truly enjoy helping our guests, and your feedback means so much. We look forward to serving you again anytime!

Capital Toyota, Inc. responded

Thank you Bonnie, so much for your kind words and loyalty to Capital Toyota! We’re thrilled to hear that our incredible employees and top-notch service have made such a positive impression on you. Your trust and confidence in our Service Department mean the world to us, and we’re honored to be your go-to dealership. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to continuing to provide you with the exceptional service you deserve!

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team professional and that your vehicle was delivered on time. Our greeters work hard to provide helpful service, and it’s wonderful to know they made a positive impression on you. We truly appreciate your feedback and look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for the fantastic feedback! We’re delighted to hear that you found our staff knowledgeable and helpful. Kudos to Chris Smith and Marty Woody for making such a positive impact. Our service department strives to provide outstanding service, and it's wonderful to know we succeeded in your case. We appreciate your support and look forward to serving you again!

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you received excellent service during your recent visit to Capital Toyota. We're grateful for your feedback and look forward to serving you again in the near future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, The Capital Toyota Team

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback! We're delighted to hear that you are very happy with our repair department and that they went above and beyond with the service. Providing excellent service is our goal, and we appreciate your acknowledgment of our team's efforts. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We value your satisfaction and look forward to serving you again.

Capital Toyota, Inc. responded

We're thrilled to hear that your service appointment at Capital Toyota was efficient and met your expectations. Your satisfaction is important to us, and we're always here to provide you with top-notch service. If you have any more automotive needs in the future or any questions, feel free to reach out. We're here to assist you with a caring and uplifting attitude. Thank you for choosing us for your service needs! 🚗😊

Capital Toyota, Inc. responded

We're sorry to hear about your experience, and we apologize for any inconvenience. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We'll ensure that your concerns are addressed with the team to prevent such oversights in the future. Please reach out at 423-892-0661 and ask for our service manager.