Gwen Livley

Capital Toyota, Inc. responded

Thank you for your continued loyalty and for sharing your experience! It means so much to us to know that you continue to return because of the outstanding service you receive. For more than 60 years, our goal has been to take great care of our customers, and we're honored to have earned your trust. Thank you for choosing Capital Toyota and for allowing us to be part of your automotive journey. We look forward to serving you for many years to come!

Capital Toyota, Inc. responded

Thank you so much for the wonderful review and recommendation! Feedback like yours means a great deal to everyone here at Capital Toyota, and the team will be thrilled to know their friendliness and helpfulness made a positive impact on your visit. We truly appreciate you trusting us with your vehicle for repairs and service, and your willingness to recommend Capital Toyota to others. We look forward to continuing to take care of you and your vehicle for many miles to come.

Capital Toyota, Inc. responded

Thank you for your feedback! We’re thrilled you enjoyed your visit to Capital Toyota and truly appreciate your creative snack suggestions. We love hearing ideas to make our guests feel even more comfortable, and we’ll definitely take your thoughts into consideration as we continue improving our service experience. We look forward to welcoming you back soon!

Capital Toyota, Inc. responded

Thank you for your feedback! We’re glad to hear your visit was quick and smooth, and we look forward to seeing you again at Capital Toyota!

Capital Toyota, Inc. responded

Denise, thank you for your kind words! We’re thrilled to hear our friendly team and efficient service check-in made your visit smooth and enjoyable. Our knowledgeable service team works hard to provide quick, quality care every time. We look forward to serving you again soon!

Capital Toyota, Inc. responded

Thank you so much for your kind words and continued trust! 🙏 It means the world to us to know you feel in good hands every time you visit. Providing professional, courteous care is at the heart of everything we do—and it’s guests like you who make it all worthwhile. We truly appreciate you being part of the Capital Toyota family and look forward to serving you for many years to come!

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We're so happy to hear that Brody and Sarah provided you with such professional and thoughtful service. It's wonderful that we could make your visit as smooth and quick as possible, especially taking care of your 88-year-old mother. We truly appreciate your kind words, and we're grateful for your trust in Capital Toyota. If you ever need anything else, we're always here for you!

Capital Toyota, Inc. responded

Dear Dawn, Wow, thank you so much for your incredible loyalty and kind words! We’re truly honored to have had the opportunity to assist you with three vehicles over the years. Knowing that you trust us to provide honest and straightforward service means the world to us. We’re also delighted to hear about your great experiences with our maintenance team and how they’ve met your expectations with efficiency and care. And yes, Curry is an absolute gem! We’re thrilled that his honesty and expertise have made such a positive impression. Your continued trust and support inspire us to keep delivering the exceptional service you deserve. We look forward to seeing you again for all your Toyota needs!