Rodney Wallace | Page 2

Capital Toyota, Inc. responded

We're sorry to hear about your experience, and we apologize for any inconvenience. Your feedback is important to us, and we appreciate you bringing this issue to our attention. We'll ensure that your concerns are addressed with the team to prevent such oversights in the future. Please reach out at 423-892-0661 and ask for our service manager.

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback about our Service Department at Capital Toyota! We're delighted to hear that you had a great experience with our quick and reliable service, as well as our friendly cashier. Your recommendation means a lot to us, and we truly appreciate your trust in our team for your maintenance and service needs. If you have any more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle maintenance needs. We value your support and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department at Capital Toyota. Our team takes great pride in delivering exceptional customer service and ensuring that our customers have a positive experience from start to finish. We're glad to know that our staff was knowledgeable, responsive, and respectful, providing you with the assistance you needed. Scheduling and convenience are important aspects of our service department, and we're delighted to hear that you found our scheduling process to be great. We understand the value of your time and strive to make the service experience as smooth and efficient as possible. Thank you for choosing Capital Toyota and for your kind words. We truly appreciate your business and the trust you have placed in us. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!