Rocco Jason O'Brien
Rocco Jason O'Brien at Herb Chambers INFINITI of Westborough
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Rocco Jason O'Brien | Page 4

General Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd, Rte. 9
Westborough, MA 01581

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4.9
45 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

27 yrs, 6 mos

4.9

45 Reviews

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45 Reviews of Rocco Jason O'Brien

January 24, 2023

Dealership Rating
Employee Rating

We went to test drive a couple of different infinity cars, Sami greeted us right away and was very pleasant he answered all our questions and made us feel very comfortable. He is very knowledgeable abou More

by Heather White
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Elentukh, Sami Zakhary

Jan 25, 2023

Herb Chambers INFINITI of Westborough responded

Thank you for the kind feedback, Heather! We appreciate you visiting us here at Herb Chambers INFINITI of Westborough and are so glad Sami was able to answer all your questions. Take care and please don't hesitate to reach out if we can be of service again in the future!

December 12, 2022

Dealership Rating
Employee Rating

Brian was very helpful and polite. He answered every question we had and made the whole car leasing experience very easy. The dealership and staff were terrific! More

by Ed Coleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrell

Dec 13, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for the excellent review, Ed! We're happy to hear Brian made your experience with us a smooth one and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

October 19, 2022

Dealership Rating
Employee Rating

Thank you for the excellent service Sean Dotts. I am very happy with my purchase. More

by Ame456
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrell, Max Elentukh

Oct 19, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Sean and the rest of our team at Herb Chambers INFINITI of Westborough!

October 16, 2022

Dealership Rating
Employee Rating

They charged me a fortune and it didn't solve my problem try to guess the problem. More

by Laudrly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Max Elentukh , Eric Amoah, Scott Marsden

Oct 18, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing a review. I'm sorry to hear about these concerns and would like the opportunity to discuss what lead to this with you. Would you please contact me directly at your earliest convenience, so we may find a way to correct what went wrong? Thanks again, Jason O’Brien - General Manager - jobrien@herbchambers.com

September 14, 2022

Dealership Rating
Employee Rating

Went to get out of my 2022 Lexus GX460 lease (which they got me out of) and into a used BMW X5 for the same payment. Staff was super friendly, helpful and made the process of getting a new car EASY! More

by Julia Zammitti
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrell, Ali Lewis

Sep 15, 2022

Herb Chambers INFINITI of Westborough responded

Hi Julia, thanks for the five stars! We hope to see you back here at Herb Chambers INFINITI of Westborough for all of your future automotive needs!

July 30, 2022

Dealership Rating
Employee Rating

Ali was great to work with, we were able to do much of the hard stuff remotely and when the visit to the dealership happened it was easy as apple pie. More

by Ernperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Lewis , Scott Marsden, Sean Dotts

Aug 01, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your support! We're so happy that Ali was able to help you with your needs! See you next time at Herb Chambers INFINITI of Westborough!

July 27, 2022

Dealership Rating
Employee Rating

They made my oil change and tire service very smooth. The waiting area is really nice and stocked with water and snacks. The staff is super kind and knowledgeable. I highly recommend them. Thank you for More

by Edb921305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco , Rob

Jul 27, 2022

Herb Chambers INFINITI of Westborough responded

Thanks for the five stars! We're glad to hear that your visit here at Herb Chambers INFINITI of Westborough was such a positive one. We hope to see you back for all of your future automotive needs!

June 14, 2022

Dealership Rating
Employee Rating

When you have a great team --- great things happen. I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test More

by djhedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ali Lewis , Eric Amoah, Sean and Steve

Jun 15, 2022

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful review! We're so glad Ali had the opportunity to earn your business and we'll be sure to share these kind comments with her & Sean. Thanks for choosing Herb Chambers INFINITI of Westborough and please don't hesitate to reach out if we can be of service again in the future!

May 26, 2022

Dealership Rating
Employee Rating

Ferdy was a professional to deal with when getting my car serviced. He did a great job. More

by Cparchinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ferdy Franco

May 26, 2022

Herb Chambers INFINITI of Westborough responded

We're so happy to hear this! Thank you for visiting Ferdy & the team here at Herb Chambers INFINITI of Westborough. We hope to see you again in the future!

April 01, 2022

Dealership Rating
Employee Rating

In the 20 years I’ve been going to Herbs Chamber Infiniti, the current team is the best they ever had. More

by Randy Feldman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Courtney Blasco , Osvald Duvelson, Gary O'Neal, Henry Rodriguez, Bethany Turgeon, Avein Watson, David Wyman, Mazin Younis

Apr 04, 2022

Herb Chambers INFINITI of Westborough responded

Wow, thank you so much for the kind review of our team, Randy! We're truly grateful for all of your support over the past 20 years and look forward to seeing you at your next visit! - Herb Chambers INFINITI of Westborough

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