Rocco Jason O'Brien
Rocco Jason O'Brien at Herb Chambers INFINITI of Westborough
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Rocco Jason O'Brien

General Manager

Herb Chambers INFINITI of Westborough

312 Turnpike Rd, Rte. 9
Westborough, MA 01581

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4.9
41 Reviews

Dealership Experience

24 yrs, 10 mos

4.9

41 Reviews

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41 Reviews of Rocco Jason O'Brien

May 17, 2024

Dealership Rating
Employee Rating

First time at this dealership, I was very happy with the result. The sale management team was involved and welcoming. My sales person Brian was fantastic. Great location, clean dealership and attentive staf More

by b24ritchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Farrell, Max Elentukh

May 17, 2024

Herb Chambers INFINITI of Westborough responded

We're delighted you had a fantastic first experience with Brian and the rest of our team at Herb Chambers INFINITI of Westborough. We appreciate your recommendation!

May 12, 2024

Dealership Rating
Employee Rating

I would give an overall rate to Fran and the service department team at Westborough a 5/5 - they’re helpful, courteous, and with great customer service. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francis (service dept)

May 13, 2024

Herb Chambers INFINITI of Westborough responded

Ali, we're delighted to know that Fran and our service department team at Herb Chambers INFINITI of Westborough provided you with such a positive experience. Thanks for the 5-star review!

April 09, 2024

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Employee Rating

Everybody we dealt with was very friendly all questions were answered great experience would recommend More

by Mike diraimo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauds sales dept

Apr 10, 2024

Herb Chambers INFINITI of Westborough responded

Mike, we're glad to know you had a great experience at Herb Chambers INFINITI of Westborough. Thanks for recommending us and feel free to reach out if you have any more questions!

February 20, 2024

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Employee Rating

Excellent service. Very nice waiting area. Didn’t wait too long. technician came out and explained everything what happened. Very recommended. More

by davidtilman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Elentukh

Feb 20, 2024

Herb Chambers INFINITI of Westborough responded

Hi David, we're glad to know you had a great experience at Herb Chambers Infiniti of Westborough! We always aim for efficient service and clear communication. Thanks for recommending us!

February 19, 2024

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Employee Rating

I always get great service from this dealership, both in Sales and the Service Department. I just bought my 3rd car from them! I highly recommend this dealership! More

by lsharon5573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Herb Chambers INFINITI of Westborough responded

We're so glad to know you've had consistently great experiences with our Sales and Service Departments at Herb Chambers INFINITI of Westborough. Thanks for choosing us again, we appreciate your recommendation!

February 02, 2024

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Employee Rating

Great experience and very knowledgable They were able to get me my car very Quickly a d at a great price More

by jbloomingda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Herb Chambers INFINITI of Westborough responded

Thanks for the feedback! We're glad to know that our team at Herb Chambers INFINITI of Westborough was able to provide you with a great experience. Enjoy your new car!

January 20, 2024

Dealership Rating
Employee Rating

Amazing customer service, efficient and speedy response. Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! More

by Danielle.melendez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Demers, Ferdy Franco

Jan 22, 2024

Herb Chambers INFINITI of Westborough responded

Danielle, we're delighted to know you had an amazing experience with our team at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future!

January 12, 2024

Dealership Rating
Employee Rating

Fran is Great friendly and always accommodating. That’s why I go there for Services. More

by Debbie Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Herb Chambers INFINITI of Westborough responded

Thanks so much, Debbie. We look forward to your next visit to Herb Chambers INFINITI of Westborough!

December 06, 2023

Dealership Rating
Employee Rating

Didn’t have to wait hours and hours in order to make a deal for a new car, which is something I’ve experienced when visiting other dealerships in the area. Car salesperson Sami and financial manager made More

by mohamed abdelhamid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Herb Chambers INFINITI of Westborough responded

Mohamed, it's great to know that Sami and our team at Herb Chambers INFINITI of Westborough made your car buying experience efficient and pressure-free. We're here for any further questions you might have about your new ride!

September 29, 2023

Dealership Rating
Employee Rating

From the first contact to driving away Infinity of Westboro were a complete Professionals. Ali Lewis was first contact with a quick response answering all my questions and setting an appointment to c More

by quahogco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Lewis

Sep 29, 2023

Herb Chambers INFINITI of Westborough responded

We're pleased to know that Ali, Rocco, and our team at Herb Chambers INFINITI of Westborough provided you with a professional and enjoyable car-buying experience. Thank you for choosing us! We look forward to doing more business with you in the future. Have a great ride!

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