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Robert Zeidenberg
Robert Zeidenberg at Scranton GMC of Vernon

Robert Zeidenberg

Service Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.5
292 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

38 yrs, 8 mos

4.5

292 Reviews

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292 Reviews of Robert Zeidenberg

March 24, 2026

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Employee Rating

Service department is great! They are friendly, accommodating, very thorough and for me the most important thing is trustworthy! I have been there several times after I bought More

by fxpalacios7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Carlin, Tyler Coles, James Krauss , Jewels

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Mar 25, 2026

Scranton GMC of Vernon responded

Thank you for sharing your positive feedback about our GMC service team. We’re happy our friendly, accommodating, and thorough approach has earned your trust, and we appreciate your continued visits. We look forward to supporting you again whenever you need service.

March 20, 2026

Dealership Rating
Employee Rating

The dealership has great customer service. The team has some trouble with my Escalade mostly due to lack of parts from GM. Once the parts came in they worked quickly to get my car back to me. More

by TRISHAMCMAHON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Delgado

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Mar 20, 2026

Scranton GMC of Vernon responded

Thanks for sharing your feedback about the service on your Cadillac Escalade ESV. We’re pleased our team moved quickly once the parts arrived. Please let us know if there’s anything more we can do for you.

March 15, 2026

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Employee Rating

Exelent,servive. Great personel. Clean and very eficiente. Very welcoming. As well as frendly siciets. More

by SCRUZ139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 15, 2026

Scranton GMC of Vernon responded

We’re thrilled to hear you had an excellent service experience. It’s wonderful to know our clean, efficient shop and friendly team made you feel welcome. Robert and our crew appreciate your kind words about your GMC Sierra 1500 service.

March 08, 2026

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Employee Rating

Rob treats his team and his customers with the upmost respect. Would never go anywhere except Scranton Motors for genuine GM service! More

by Emcveigh
Recommend Dealer
Yes

Other Employees Tagged: Robert Zeidenberg

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Mar 08, 2026

Scranton GMC of Vernon responded

We’re glad Robert’s respectfulness made your service visit positive. It’s rewarding to know your Chevrolet Silverado 1500 received genuine GM care. We look forward to helping you again.

March 08, 2026

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Employee Rating

They are friendly and efficient, but tends to be very expensive. They are very accommodating. More

by raymondkurker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2026

Scranton GMC of Vernon responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Scranton GMC of Vernon .

March 02, 2026

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This is my fourth vehicle from this dealership. I would highly recommend it to anyone who wants to purchase or lease a vehicle. More

by Highlanders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann, Mike Conlon, Kayla Comarotti, Frank Kern, Doug Freeman

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Mar 02, 2026

Scranton GMC of Vernon responded

It’s a pleasure to welcome you back for your fourth vehicle. Knowing you’d recommend us to anyone looking to purchase or lease means a lot. We look forward to assisting you with your next vehicle.

February 28, 2026

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Employee Rating

I found that everyone that I dealt with was very friendly and helpful. The dealership has been very accommodating and professional in every way. I would recommend them for all automotive needs. More

by joseph.spinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Benard, Mike Conlon, Frank Kern, Tyler Coles, Chris Bonner, Ken Glidden, James Krauss , Billy Delgado

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Feb 28, 2026

Scranton GMC of Vernon responded

It’s great our team was accommodating, friendly, and professional during your service on the GMC Savana 2500. We’re pleased the work met your expectations. Your recommendation means a lot and we look forward to serving your automotive needs again.

February 22, 2026

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Employee Rating

Thank you, Robert and Frank. You guys are the best. Every time my wife, daughter's and I come in you are on top of everything and a pleasure to deal with. Thank you!! Scott More

by sshaneutility
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern

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Feb 23, 2026

Scranton GMC of Vernon responded

Robert and Frank will be thrilled to hear your kind words. We’re glad every visit with your family is seamless and pleasant as you bring in your GMC Sierra 1500. Thank you for continuing to choose us.

February 14, 2026

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Employee Rating

They were very professional, courteous, and friendly. Frank was fantastic and kept me updated and let me know what was needed. Finally, they did everything in a timely manner. Thank you More

by DESOPOEHMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kern , The young lady, Jewel was fabulous too

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Feb 14, 2026

Scranton GMC of Vernon responded

We’re pleased our team treated you with professionalism and courtesy during your Cadillac CT5 service. Frank kept you informed about what was needed, and we’re glad everything was completed in a timely manner. Thank you for trusting us with your vehicle and we look forward to assisting you again.

January 23, 2026

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Employee Rating

Exceptional service and communication. My car had a pretty big issue and they took care of it and provided an incredible rental car for the entire period. Knowledgable and professional. Hi More

by lewilsonfamily14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Krauss

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