Robert Terrell | Page 2

Overall everyone was very helpful, informative, and nice I would recommend it to my friends and family members I would recommend it to my friends and family members More

by michaelfulton Verified Customer Verified Customer

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I was pleased with Robert and John in assisting with the sale. However the process was unacceptable in terms how long it took to complete the paperwork sale. However the process was unacceptable in terms how long it took to complete the paperwork More

by ionacg Verified Customer Verified Customer

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The pickup day was GREAT and I LOVE my new 2023 Rav4 Hybrid XSE. However, the "road" to get to this great day was paved with numerous frustrations. My original salesman left and the dealership did not Hybrid XSE. However, the "road" to get to this great day was paved with numerous frustrations. My original salesman left and the dealership did not have his emails forwarded, so after 2 ignored emails I called him directly and he answered from new job. My new salesperson said he contacted me, but he typed my email address incorrectly and didn't follow-up with a call. Once I straightened that out with the sales manager that same new salesperson called to ask where I was because I was late to an appointment...that was never made!!! If I had not waited 6 weeks for my Vehicle and really wanted it, I would have told them where to put it. Paper signing/financing night was long and alot of being left at a table with no explanations. Thankfully, the Rav4 was well detailed (it REALLY SHINED) on pickup day and my salesman was great at explaining features & setting up my phone. Alls well that ends well. More

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They were really nice to deal with. My interest rate is ridiculous but I won't hold it against them. My interest rate is ridiculous but I won't hold it against them. More

by wems122 Verified Customer Verified Customer

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Rob T my salesperson was amazing to work with and he was main reason I bought my vehicle through you. main reason I bought my vehicle through you. More

by jennifer.schiavoni Verified Customer Verified Customer

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Took way too long. They misunderstood about leaving my car there. Basic maintenance took 4 hours when it should have been 1. They misunderstood about leaving my car there. Basic maintenance took 4 hours when it should have been 1. More

by shearyc Verified Customer Verified Customer

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Overall, my experience was very positive purchasing a car from Westboro Toyota. There were a couple of hiccups along the way, but in the end it all worked out to everyone's satisfaction. from Westboro Toyota. There were a couple of hiccups along the way, but in the end it all worked out to everyone's satisfaction. More

by KGIBBONS334 Verified Customer Verified Customer

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Very nice, helpful and knowledgeable. They made buying experience easy. I highly recommend this dealership. They made buying experience easy. I highly recommend this dealership. More

by LENHYMAN Verified Customer Verified Customer

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Dealers gave clear info and answers to questions. Didn’t get annoyed when we changed our mind, went with our process. Didn’t get annoyed when we changed our mind, went with our process. More

by cdemers Verified Customer Verified Customer

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Rob was awesome/ my experience was 5 plus/ Very pleased with Westboro Toyota/ this was my 3rd Tacoma I purchased from Westboro Toyota. with Westboro Toyota/ this was my 3rd Tacoma I purchased from Westboro Toyota. More

by AJDILEO Verified Customer Verified Customer

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