35 Reviews
Write a Review35 Reviews of Robert Terrell
May 14, 2024
Great teamwork all of them thank you love love my Rav4 Tony rob and finance thank you Tony rob and finance thank you More
Other Employees Tagged: John Dowden, Alex Sanchez, Darmy Grullon , Tony
May 01, 2024
My sales person was helpful at first, but not very responsive when I reached out for updates once the date when he said my vehicle would be delivered. He was either ignorant of the process and how lon responsive when I reached out for updates once the date when he said my vehicle would be delivered. He was either ignorant of the process and how long it took, or blatantly lying about what was needed from me to get my vehicle. More
Other Employees Tagged: Jack in the Finance Department (5 stars)
February 29, 2024
Very friendly and professional. Made you feel relaxed. Did not make the experience overwhelming. Tony was wonderful, very relatable. Made you feel relaxed. Did not make the experience overwhelming. Tony was wonderful, very relatable. More
Other Employees Tagged: Robert Terrell
February 01, 2024
I scheduled a test drive in advance for a plug in hybrid. When I arrived (on time), the vehicle was not ready. When it was, the test drive was super annoying because: 1. the EV battery was dead, so I couldn When I arrived (on time), the vehicle was not ready. When it was, the test drive was super annoying because: 1. the EV battery was dead, so I couldn't test electric mode 2. the gas light was on, with only 10 miles until empty 3. the low tire pressure alert was on 4. the sales rep told me the charging cable that comes with the vehicle was in the spare tire compartment, but it wasn't there, so it wasn't possible to test that the vehicle accepts a charge 5. the key remote battery was low, so it would only manually unlock the car, and the car beeped a "Low Key Battery" alert the entire duration of the test drive I guess whoever pulled the vehicle around for the test drive had a blindfold on or something. Who knows. Didn't go back. More
January 27, 2024
Very welcoming, everyone did a great job, from sales to finiance, made everthing very easy. finiance, made everthing very easy. More
Other Employees Tagged: Jessica Wolford , Lenny Zalauskas
November 21, 2023
The team was friendly and responsive to me and my daughter for deciding the car and deal of our choice. They then worked out the financing and set-up with her alone and she was happy with their servi daughter for deciding the car and deal of our choice. They then worked out the financing and set-up with her alone and she was happy with their service S well. More
Other Employees Tagged: Leonardo Oliveira, Bryan Carney, Jamie Hazard, Jessica Wolford
October 28, 2023
I was pleased with Robert and John in assisting with the sale. However the process was unacceptable in terms how long it took to complete the paperwork sale. However the process was unacceptable in terms how long it took to complete the paperwork More
Other Employees Tagged: John Dowden, Bryan Carney