Robert Monia
Robert Monia at Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

2121 Martin Luther King Jr. Blvd
Eugene, OR 97401

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4.5
193 Reviews
4.5

193 Reviews

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193 Reviews of Robert Monia

January 21, 2023

Dealership Rating
Employee Rating

This was one of the most pleasant car buying experiences I’ve experienced. Josh Hogan was extremely helpful with both of our Jeep purchases. More

by REDHAWKKNIVES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Fisher , Josh Hogan

Jan 23, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for leaving this awesome review of our dealership. Josh truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

January 18, 2023

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Employee Rating

I contacted lithia online I was honest and they were also. Sent pictures and discussed where we were at as far as the deal. Feel like we met in the middle and they even delivered the wrangler to my hou More

by PWDRRMK700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lamboy

Jan 19, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Lithia Chrysler Jeep Dodge of Eugene would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

January 14, 2023

Dealership Rating
Employee Rating

Bad customer service, For new cars. Not reliable for getting your questions answered. The sales team like to blow u off in the middle of the deal if they don't feel like it. I've alway More

by JACKDANELS5300
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 18, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 28, 2022

Dealership Rating
Employee Rating

The staff was very helpful and understanding, my wait time was okay. They offered water and coffee before I even sat down More

by monsterjoeshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lamboy

Jan 03, 2023

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Robert Bennett | General Manager

December 24, 2022

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The gentleman that helped me, James, was absolutely amazing. His service and dedication to helping me get the truck I wanted was second to none. He was very straightforward and even made sure he spoke More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Brown

Dec 29, 2022

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 16, 2022

Dealership Rating
Employee Rating

The process was easy and convenient. Robert was very helpful and we are very happy and satisfied with our purchase. More

by SANSOMG.GRACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hogan

Dec 21, 2022

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 16, 2022

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Employee Rating

These guys were great. They walked my wife and I through the new car buying process and made us very comfortable in the decision. We are very happy with everything that was More

by Darthjamesscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah?

Dec 21, 2022

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 12, 2022

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Employee Rating

I've had both good and bad experiences here. I've been a long term many car customer. I've had a lot of work done on my rigs here. Last year u was told when I wanted to get tires for my truck, t More

by KOOBABY9718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Lamboy

Dec 15, 2022

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Lawson, Service Manager

December 08, 2022

Dealership Rating
Employee Rating

Personable, efficient, no pressure. As nice as the experience of buying a car can be. More

by K9FEMOM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Cory Hight

Dec 13, 2022

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 08, 2022

Dealership Rating
Employee Rating

This is a top notch dealership. The salesman with whom I dealt, Deion German, was very professional, quick, and helpful. More

by DRILEY11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 13, 2022

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Deion's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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