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Robert Marr
Robert Marr at Mercedes-Benz of Silver Spring
Refer Me

Robert Marr | Page 2

Service Advisor

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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4.4
67 Reviews
4.4

67 Reviews

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67 Reviews of Robert Marr

October 18, 2023

Dealership Rating
Employee Rating

Mr. Robert Marr is very attentive, responsive and helpful. He is an outstanding service manager. More

by Manoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2023

Mercedes-Benz of Silver Spring responded

Hi Manoli, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Oct 18, 2023

Manoli responded

Mercedes-Benz of Silver Spring Oct 18, 2023 Mr. Robert Marr is very attentive, responsive and helpful. He is an outstanding service manager. Manoli

September 30, 2023

Dealership Rating
Employee Rating

They are professional, clean, knowledgeable, and accomodating to whatever questions and concerns that I had. More

by Chiaraslaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James McDonald, Brad Fischer, Juan Easley, Edward Moore

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Oct 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2023

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Employee Rating

Excellent service staff for appointment logistics and premiere, quality service. Efficient and always good communications. More

by Mitch
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

Mercedes-Benz of Silver Spring responded

Mitch, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2023

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Employee Rating

Excellent customer service and quick response in resolving my tire issues. Thank you so much for all your help. More

by RMoore3803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Juan Easley, Dave Brown, Steve Wyatt

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Aug 18, 2023

Mercedes-Benz of Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Silver Spring. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2023

Dealership Rating
Employee Rating

It is the best. James McDonald and the entire staff are willing to assist you with sincerity. More

by smithhayes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Jay Son, James McDonald

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Jun 05, 2023

Mercedes-Benz of Silver Spring responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 01, 2023

Dealership Rating
Employee Rating

Robert Marr was very rude to me even though I have been a customer here for over 6years and spent thousands with your company. More

by Fumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Mar 02, 2023

Mercedes-Benz of Silver Spring responded

Fumi, We take all concerns seriously and strive to provide the highest level of customer service to our clients, and are sorry to hear about your experience. Our Service Manager, Adam Rew, would like to speak with you to further discuss your concerns but is unable to locate your contact information in our database by your screen name. At your convenience, please contact Adam at 301-679-4051 or arew@mileone.com. Thank you.

February 12, 2023

Dealership Rating
Employee Rating

Helpful, efficient, communicative, staff and productive maintenance crew. Wait times are minimal and work done correctly More

by rbstew1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Percy Agyei-Obese, May Shyne, Juan Ayala

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Feb 15, 2023

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

Feb 12, 2023

rbstew1 responded

Top-notch service

January 16, 2023

Dealership Rating
Employee Rating

I had several issues to be addressed. The dealership handled all of problems with excellent skill and expertise. More

by bhhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Fenton, Elio Ayala, Juan Easley, Juan Ayala, Greg Andre

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Jan 18, 2023

Mercedes-Benz of Silver Spring responded

Hi Bhhudson, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 31, 2022

Dealership Rating
Employee Rating

Is an excellent place to buy your car because people are they honest my specialty Edward Moore he goes out of his way to assist people and I can speak that for myself he has he helping me a lot. I’m very gr More

by eunice.mg2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Moore

Helpful
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Jan 02, 2023

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 10, 2022

Dealership Rating
Employee Rating

Mercedes of Silversprings has been to me a Great place to get my 5 Mercedes cars service when needed. More

by g.r.gruel007@gmai.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Rodkey

Helpful
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Dec 12, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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